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17631 South Susana Road, Rancho Dominguez, California 90221
info@vinotemp.com
LIMITED WARRANTY:
Vinotemp International (“Seller”) and the person or entity that acquires these goods from Seller (“Purchaser”)
hereby fully agree to the following terms and conditions of the sale:
Shipping fees are the responsibility of the
Purchaser whether freight prepaid or freight collect.
Seller assumes no responsibility for the goods sold to the
Purchaser once the goods have left the Seller’s premises, including, but not limited to, late delivery by the moving
carrier, or for events caused by any difficulty carrier incurs in attempting to fit the goods into the Purchaser’s place
of business or residence due to the size of the goods or otherwise. Purchaser assumes all responsibility for delivery,
payment of freight, access, measurement, installation, hook-up, wiring, moving and storage of the goods. The
transportation of all goods is subject to the terms and conditions which the moving carrier imposes on Purchaser
including, but not limited to, additional charges imposed per flight of stairs, and/or additional charges resulting
from the carrier’s inability to safely and/or adequately use the building elevator to lift the goods to an upper floor.
Any claim for damages incurred during shipment by the carrier of the goods are insured and handled directly with
the carrier. Any damages due to manufacture defects will be handled directly with Vinotemp International, subject
to the limited warranty.
All sales are final, and unless authorized in writing by the Seller, Purchaser may not return the goods, under any
circumstance. If Purchaser refuses to accept the goods, under any circumstance, the Purchaser is liable for the
return and cost of freight both ways, and if Seller does take back the goods, there will be a restocking charge that
is 35% of the purchase price of the goods. Custom Cabinet and Racking are non returnable. Purchaser must notify
Seller of non-conforming goods within four days of delivery, after which time all goods are deemed accepted. If an
order has been placed and production has started, cancellation of your order will be a 15% charge.
If Purchaser tenders payment with a check that has insufficient funds (NSF), or stops payment on a check or credit
card for any reason, Purchaser agrees to pay for all costs associated with the Seller’s connection or litigation of
such a claim, including without limitation extra damages, court costs and attorneys’ fees. Finance charges begin the
date of invoice. Collection fees plus NSF fee of 50$ will be added to your invoice, which you agree to promptly pay.
Title to the goods does not pass until payment is received in full by Seller and Seller retains a security interest in
the goods until they are paid for in full.
LIMITED WARRANTY: Seller warrants that the goods will be free of defects in materials and workmanship as
follows: Furniture style (wood) wine units: all cooling unit parts for a period of 5 (five) years; cabinetry and labor
(uninstalled) for a period of 12 (twelve) months from date of sale, removal and re-installation of unit is not included
in warranted labor. For the metal cabinet wine, beverage, refrigerator and freezer units: parts and labor for cooling
system and cabinetry for a period of 12 (twelve) months from date of sale, removal and re-installation of unit is not
included in warranted labor. For a scratch and dent or refurbished unit, warranty is 3 months from your
dated invoice (parts for function only, not cosmetic). Thermoelectric Units: 90 (ninety) days from the date of sale.
(This includes Wine Coolers, Beer Dispensers and Refrigerators). Cigar Humidors and Racking Systems are not
warranted. Split Systems and installed products are parts only for 1 year, no labor. There is no warranty on parts
purchased separately. Purchaser’s exclusive remedy is limited, at Seller’s option; to repair or replace defective
part[s] with either new or factory reconditioned part[s]. Purchaser is responsible for shipping the unit pre-paid to
designated facility and Seller will pay return shipping charges in the continental United States for items repaired
under warranty within 12 (twelve) months from date of sale. Since the natural variation in texture, density, grain,
color, tone and shade of wood is unavoidable; Seller does not guarantee the texture, color, tone or shade of the
wood: nor does seller guarantee the colorfastness of wood or against peeling, chipping, cracking or scratching.
Note: Unfinished wood is subject to warping; all wood surfaces must be sealed before placing cellar into service.
Improper placement of the unit will void the warranty. This limited warranty does not cover damage due to such
things as accident, misuse, abuse, mishandling, neglect, acts of God, fires, earthquakes, floods, high winds,
government, war, riot or labor trouble, strikes, lockouts, delay of carrier, unauthorized repair, or any other cause
beyond the control of the Seller, whether similar or dissimilar to the foregoing. Seller is not responsible for any
damages caused to Seller’s property resulting from the good. This limited warranty applies only inside the
Continental US. (Alaska, Puerto Rico and Hawaii are not warranted).
With Wine Mate products, if the customer calls and the product is “defective”, you must obtain a letter from your
qualified refrigeration technician at the customers cost, to verify that the unit was installed properly, with proper
ventilation and the unit is truly malfunctioning due to manufacture defect.
Purchaser understands and acknowledges that the goods sold here are wine cellars, cigar humidors, and/or other
similar units which house wine or cigars. Purchaser assumes all risk of using these units, including risk of spoilage,
humidity variations, temperature variations, leaks, fire, water damage, mold, mildew, dryness and similar and any
other perils that might occur.