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Power Switch is not illuminated. Press Power Switch
and it should illuminate red indicating power is On.
Steamer is not plugged in properly. Ensure plug ts
firmly into outlet.
Breaker or fuse that unit is plugged into is blown.
Make sure Commercial Fabric Steamer is the only
appliance plugged into that circuit and reset breaker
or replace fuse.
Unit has overheated and over-temp fuse has blown.
Contact Consumer Service for repair.
Water Tank is empty. Fill Water Tank with water.
Mineral build up in unit. Unit needs to be cleaned.
Refer to CLEANING on page 11.
Hose may be kinked. Lift Fabric Nozzle until there is
no bend in the Steam Hose.
Allow more space between Fabric Nozzle and fabric.
Use the Low Steam Level.
Lift Fabric Nozzle until there is no bend in the Steam
Hose.
Troubleshooting
Commercial
Fabric Steamer is
not operating.
Commercial
Fabric Steamer
does not emit
steam during use
or steam output is
weak.
Water left on
fabric.
Gurgling noise
from Steam Hose.
Problem Possible Cause and Solution
Return Policy
Vornado Air, LLC Steam Product Return Policy
Thank you for your interest in Vornado Air, LLC steam products.
Should this product fail to meet your expectations, you may return
the product to Vornado Air, LLC for a refund, subject to the terms and
conditions of this return policy.
This return policy applies to Vornado Air, LLC steam products pur-
chased directly from Vornado Air, LLC and is independent of other
dealer return policies. To receive a full product refund, not to include
shipping charges, the steam product must be returned in new condi-
tion, in its original packaging, within 30 days of purchase. You will be
required to provide the original sales receipt or invoice for purposes
of verifying date of purchase.
Prior to shipping the product, you must contact the Vornado Air, LLC
service department at 1-888-232-9490 or via email at
support@vornadocommercial.com to obtain a Return Authorization
(“RA”) form and specific instructions on how to package and ship the
steam product to avoid damage. Once the steam product is returned
in new condition in its original packaging and an inspection by our
technicians confirms compliance with the above requirements, you will
be contacted regarding refund procedures.
Please contact a customer service representative at 1-888-232-9490
with any questions or concerns.