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TROUBLESHOOTING
Probable Cause
• Direct flame hitting panel.
• Temperature hitting over 500°F.
• Product spill-over not removed and burning.
• Grease-laden air being cooked on surface.
• Surface being hit by direct flame.
• Exposed to harsh cleaner/chemical.
• Exposed to grease and/or acidic juices.
• Temperature hitting over 500°F.
• Thermostat out of calibration.
• Failed thermostat.
• Too high of a cooking temperature.
• Product residue burning on plate.
• Temperature hitting over 500°F.
• Thermostat out of calibration.
• Failed thermostat.
Problem
Stainless steel turning blue.
Stainless steel turning brown.
Paint peeling or flaking.
Griddle plate turning blue.
Griddle plate turning black.