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TROUBLESHOOTING SUGGESTIONS
9
SYMPTOM POSSIBLE CAUSE SUGGESTED REMEDY
No power to warmer Circuit breaker off or tripped Reset circuit breaker
Warmer will not heat Temperature control not set Set control to desired temperature
Warmer trips circuit breaker Wet insulation Verify flange-to counter seal is
sound, or reseal with food-grade
silicone sealant
Pan leaking or other internal
damage
Contact your Authorized Wells
Service Agency for repairs
Internal damage Contact your Authorized Wells
Service Agency for repairs
Warmer slow to heat Mineral deposits on pan acting as
a insulator
Clean pan(s) with Wells Delime
Cleaner
Wired to wrong voltage Verify supply voltage - must
match voltage on warmer
nameplate
Drain-equipped unit will not hold
water
Drain valve not fully closed Check drain valve for debris and
close fully
Drain valve damaged or pan(s)
leaking
Contact your Authorized Wells
Service Agency for repairs
There are no user-serviceable
components in the control unit or
in the pan shroud. In all instances
of damage or malfunction, contact
your Authorized Wells Service
Agency for repairs.