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WARRANTY
This document sets out the terms and conditions of the product
warranties for Electrolux Appliances. It is an important document.
Please keep it with your proof of purchase documents in a safe place
for future reference should you require service for your Appliance.
1. Inthiswarranty
(a) ‘acceptablequality’asreferredtoinclause10ofthiswarrantyhas
thesamemeaningreferredtointheACL;
(b) ‘ACL’meansTradePracticesAmendment(AustralianConsumer
Law)Act(No.2)2010;
(c) ‘Appliance’meansanyElectroluxproductpurchasedbyyou
accompaniedbythisdocument;
(d) ‘ASC’meansElectrolux’authorisedservicedcentres;
(e) ‘Electrolux’meansElectroluxHomeProductsPtyLtdof163
O’RiordanStreet,Mascot,NSW2020,ABN51004762341in
respectofAppliancespurchasedinAustraliaandElectrolux(NZ)
Limitedof3-5NiallBurgessRoad,MountWellington,inrespect
ofAppliancespurchasedinNewZealand;
(f) ‘majorfailure’asreferredtoinclause10ofthiswarrantyhasthe
samemeaningreferredtointheACLandincludesasituationwhen
anAppliancecannotberepairedoritisuneconomicforElectrolux,at
itsdiscretion,torepairanApplianceduringtheWarrantyPeriod;
(g) ‘WarrantyPeriod’means:
(i) wheretheApplianceisusedforpersonal,domesticorhousehold
use(i.e.normalsinglefamilyuse)assetoutintheinstruction
manual,theApplianceiswarrantedagainstmanufacturing
defectsinAustraliafor24monthsandinNewZealandfor24
months,followingthedateoforiginal
purchaseoftheAppliance;
(ii) wheretheApplianceisusedforcommercialpurposes(including
beingusedtodirectlyassistabusinessorwheretheApplianceis
usedinamulti-familycommunalorsharetypeenvironment),the
Appliancewillthenbewarrantedagainstmanufacturingdefects
inAustraliafor3monthsandinNewZealandfor3months,
followingthedateoforiginalpurchaseoftheAppliance.
(h) ‘you’meansthepurchaseroftheAppliancenothavingpurchased
theApplianceforre-sale,and‘your’hasacorrespondingmeaning.
2. ThiswarrantyonlyappliestoAppliancespurchasedandusedinAustralia
orNewZealandandisinadditionto(anddoesnotexclude,restrict,or
modifyinanyway)anynon-excludablestatutorywarrantiesinAustralia
orNewZealand.
3. DuringtheWarrantyPeriodElectroluxoritsASCwill,atnoextracharge
ifyourApplianceisreadilyaccessibleforservice,withoutspecial
equipmentandsubjecttothesetermsandconditions,repairorreplace
anypartswhichitconsiderstobedefective.ElectroluxoritsASCmay
useremanufacturedpartstorepairyourAppliance.Youagreethat
anyreplacedAppliancesorpartsbecomethepropertyofElectrolux.
Thiswarrantydoesnotapplytolightglobes,batteries,
ltersorsimilar
perishableparts.
4. PartsandAppliancesnotsuppliedbyElectroluxarenotcoveredby
thiswarranty.
5. Youwillbearthecostoftransportation,travelanddeliveryofthe
AppliancetoandfromElectroluxoritsASC.Ifyouresideoutsideofthe
servicearea,youwillbearthecostof:
(a) travelofanauthorisedrepresentative;
(b) transportationanddeliveryoftheAppliancetoandfrom Electroluxor
itsASC,
Inallinstances,unlesstheApplianceistransportedbyElectroluxoran
Electroluxauthorisedrepresentative,theApplianceistransportedatthe
owner’scostandriskwhileintransittoandfromElectroluxoritsASC.
6. Proofofpurchaseisrequiredbeforeyoucanmakeaclaimunder
thiswarranty.
7. Youmaynotmakeaclaimunderthiswarrantyunlessthedefectclaimed
isduetofaultyordefectivepartsorworkmanship.Electroluxisnotliable
inthefollowingsituations(whicharenotexhaustive):
(a) theApplianceisdamagedby:
(i) accident
(ii) misuseorabuse,includingfailuretoproperlymaintainorservice
(iii) normalwearandtear
(iv) powersurges,electricalstormdamageorincorrectpowersupply
(v) incompleteorimproperinstallation
(vi) incorrect,improperorinappropriateoperation
(vii)insectorvermininfestation
(viii)failuretocomplywithanyadditionalinstructions
suppliedwith
theAppliance;
(b) theApplianceismodiedwithoutauthorityfromElectroluxinwriting;
(c) theAppliance’sserialnumberorwarrantysealhasbeenremoved
ordefaced;
(d) theAppliancewasservicedorrepairedbyanyoneotherthan
Electrolux,anauthorisedrepairerorASC.
8. Thiswarranty,thecontracttowhichitrelatesandtherelationship
betweenyouandElectroluxaregovernedbythelawapplicablewhere
theAppliancewaspurchased.WheretheAppliancewaspurchasedin
NewZealandforbusinesspurposestheConsumerGuaranteeActdoes
notapply.
9. Totheextentpermittedbylaw,Electroluxexcludesallwarrantiesand
liabilities(otherthanascontainedinthisdocument)includingliabilityfor
anylossordamagewhetherdirectorindirectarisingfromyourpurchase,
useornonuseoftheAppliance.
10.ForAppliancesandservicesprovidedbyElectroluxinAustralia,
theAppliancescomewithaguaranteebyElectroluxthatcannotbe
excludedundertheAustralianConsumerLaw.Youareentitledtoa
replacementorrefundforamajorfailureandforcompensationforany
otherreasonablyforeseeablelossordamage.Youarealsoentitledto
havetheAppliancerepairedorreplacediftheAppliancefailstobeof
acceptablequalityandthe
failuredoesnotamounttoamajorfailure.
Thebenetstoyougivenbythiswarrantyareinadditiontoyourother
rightsandremediesunderalawinrelationtotheAppliancesorservices
towhichthewarrantyrelates.
11.AtalltimesduringtheWarrantyPeriod,Electroluxshall,atitsdiscretion,
determinewhetherrepair,replacementorrefundwillapplyifan
Appliancehasavalidwarrantyclaimapplicabletoit.
12.ForAppliancesandservicesprovidedbyElectroluxinNewZealand,
theAppliancescomewithaguaranteebyElectroluxpursuanttothe
provisionsoftheConsumerGuaranteesAct,theSaleofGoodsActand
theFairTradingAct.
13.Toenquireaboutclaimingunderthiswarranty,pleasefollowthesesteps:
(a) carefullychecktheoperatinginstructions,usermanualandtheterms
ofthiswarranty;
(b) havethemodelandserialnumberoftheApplianceavailable;
(c) havetheproofofpurchase(eganinvoice)available;
(d) telephonethenumbersshownbelow.
14.Youacceptthatifyoumakeawarrantyclaim,ElectroluxanditsASC
mayexchangeinformationinrelationtoyoutoenableElectroluxtomeet
itsobligationsunderthiswarranty.
Warranty
FORSALESINAUSTRALIAANDNEWZEALAND
APPLIANCE:BUILT-INOVEN,COOKTOP
ANDFREESTANDINGCOOKER
Important Notice
Beforecallingforservice,pleaseensurethatthestepslistedinpoint13abovehavebeenfollowed.
FOR SERVICE
ortondtheaddressofyournearest
stateservicecentreinAustralia
PLEASE CALL 13 13 49
Forthecostofalocalcall(Australiaonly)
SERVICE AUSTRALIA
ELECTROLUXHOMEPRODUCTS
www.electrolux.com.au
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinAustralia
PLEASE CALL 13 13 50
Forthecostofalocalcall(Australiaonly)
FOR SERVICE
ortondtheaddressofyournearest
authorisedservicecentreinNewZealand
FREE CALL 0800 10 66 10
(NewZealandonly)
SERVICE NEW ZEALAND
ELECTROLUXHOMEPRODUCTS
www.electrolux.co.nz
FOR SPARE PARTS
ortondtheaddressofyournearest
statesparepartscentreinNewZealand
FREE CALL 0800 10 66 20
(NewZealandonly)
GOV_Warr_Apr11
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