Requesting Assistance or
Service
Before calling for assistance or service, please check ‘Troubleshooting” on page 22. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* . . .
3. If you need FSP
Call our toll-free telephone number. Dial free
replacement parts . . .
EJ
from anywhere in the U.S.A.:
FSP is a registered trademark of Whirlpool
w
l-800-44-ROPER
Corporation for quality parts. Look for this
(l-800-447-6737)
symbol of quality whenever you need a
and talk with one of our trained
replacement part for your ROPER@ appli-
consultants. The consultant
ante. FSP replacement parts will fit right and
can instruct you in how to obtain satisfactory
work right, because they are made to the
operation from your appliance or, if service
same exacting specifications used to build
is necessary, recommend a qualified service
every new ROPER appliance.
company in your area.
To locate FSP replacement parts in your
If you prefer, write to:
area, refer to Step 2 or call our toll-free
telephone number in Step 1.
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
4. If you are not satisfied
2000
North M-63
with how the problem
was solved . . .
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in
your correspondence.
l
Contact the Major Appliance Consumer
Action Program (MACAP). MACAP is a
group of independent consumer experts
2. If you need service* . . .
Contact the dealer from whom you pur-
chased the appliance or the
authorized servicer in your
area. For help finding an
authorized servicer in your
area, call our toll-free number
:, cu^- 4
that voices consumer views at the highest
levels of the major appliance industry.
l
Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 80608
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model
and serial numbers, and the purchase date. (See page 2.) This information will help us
respond properly to your request.
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