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REQUESTING
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check the
“Troubleshooting” section. It may save you the cost of a
service call. If you still need help, follow the instructions
below.
FOR ASSISTANCE OR SERVICE:
1. If the problem is not due to one of the items
listed in the “Troubleshooting” section…
Call the Whirlpool Consumer Assistance Center toll
free at 1-800-253-1301. Our consultants are available
to assist you.
When calling, please know the purchase date and the
complete model and serial number of your appliance (see
the “Warranty” section). This information will help us better
respond to your request.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances
■ Installation information
■ Use and maintenance procedures
■ Accessory and repair parts sales
■ Specialized customer assistance (Spanish speaking,
hearing impaired, limited vision, etc.)
■ Referrals to local dealers, service companies, and repair
parts distributors
Whirlpool designated service technicians are trained to
fulfill the product warranty and provide after-warranty
service, anywhere in the United States.
To locate the Whirlpool designated service company in
your area, you can also look in your telephone directory
Yellow Pages.
2. If you need replacement parts…
If you need to order replacement parts, we recommend
that you only use Factory Specified Parts. Factory
Specified Parts will fit right and work right, because they
are made with the same precision used to build every new
Kirkland Signature™ appliance by Whirlpool Corporation.
To locate Factory Specified Parts in your area, call our
Consumer Assistance Center telephone number or your
nearest designated service center.
3. For further assistance...
If you need further assistance, you can write to Whirlpool
with any questions or concerns at:
Whirlpool Corporation
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
*When asking for help or service:
Please provide a detailed description of the problem, your
appliance’s complete model and serial numbers, and the
purchase date. (See “Warranty” section.) This information
will help us respond properly to your request.