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ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new
CROSLEY
®
appliance.
To locate factory specified replacement parts in your area, call
our Customer Interaction Center telephone number or your
nearest designated service center.
In the U.S.A.
Call the Whirlpool Customer Interaction Center
toll free:
1-800-253-1301.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Crosley with any
questions or concerns at:
Crosley Distribution Center
c/o Correspondence Dept.
675 North Main Street
Winston-Salem, NC 27102-2111
Please include a daytime phone number in your correspondence.
Accessories
Replacement filters
To order replacement filters, call 1-800-253-1301 and ask for the
appropriate part number listed below or contact your authorized
Whirlpool dealer.
Interior water filter cartridge:
Standard Cartridge:
Order Part #8171413(NL200)
Cyst Cartridge:
Order Part #8171414(NLC200)
WATER FILTER
CERTIFICATIONS