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The ice maker is producing too little ice
■ Has the ice maker just been installed?
Wait 72 hours for full ice production to begin. Once your
refrigerator is cooled down, the ice maker should begin
producing 70-120 cubes every 24 hours.
■ Has a large amount of ice just been removed?
Allow 24 hours for ice maker to produce more ice.
■ Is the control set correctly?
Refer to the “Setting the Control(s)” section.
■ Is the water shut-off valve turned completely on?
Turn valve on fully. Refer to the “Connecting the Refrigerator
to a Water Source” section.
■ Is there a water filter installed on the refrigerator?
This filter may be clogged or installed incorrectly. First, check
the filter installation instructions to ensure that the filter was
installed correctly and is not clogged. If installation or
clogging is not a problem, call a qualified person or a
technician.
Off-taste or grey color in the ice
■ Are the plumbing connections new, causing discolored or
off-flavored ice?
Discard the first few batches of ice.
■ Have the ice cubes been stored for too long?
Throw old ice away and make a new supply.
■ Has food in the refrigerator been wrapped properly?
Refer to the “Refrigerator Features” section.
■ Do the freezer and ice bin need to be cleaned?
See the “Cleaning Your Refrigerator” section.
■ Does the water contain minerals (such as sulfur)?
A filter may need to be installed to remove the minerals.
The divider between the two compartments is warm
The warmth is probably due to normal operation of the automatic
exterior moisture control. If still concerned, call for service.
Temperature is too warm
■ Are the air vents blocked in either compartment? This
prevents the movement of cold air from the freezer to the
refrigerator.
Remove any objects from in front of the air vents. Refer to the
“Ensuring Proper Air Circulation” section for the location of air
vents.
■ Are the door(s) opened often?
Be aware that the refrigerator will warm when this occurs. In
order to keep the refrigerator cool, try to get everything you
need out of the refrigerator at once, keep food organized so it
is easy to find, and close the door as soon as the food is
removed.
■ Has a large amount of food just been added to the
refrigerator or freezer?
Adding a large amount of food warms the refrigerator. It can
take several hours for the refrigerator to return to the normal
temperature.
■ Are the controls set correctly for the surrounding
conditions?
Refer to the “Setting the Controls” section.
There is interior moisture build-up
■ Are the air vents blocked in the refrigerator?
Remove any objects from in front of the air vents. Refer to the
“Ensuring Proper Air Circulation” section for the location of air
vents.
■ Are the door(s) opened often?
To avoid humidity build-up, try to get everything you need out
of the refrigerator at once, keep food organized so it is easy
to find, and close the door as soon as the food is removed.
(When the door is opened, humidity from the room air enters
the refrigerator. The more often the door is opened, the faster
humidity builds up, especially when the room itself is very
humid.)
■ Is the room humid?
It is normal for moisture to build up inside the refrigerator
when the room air is humid.
■ Is the food packaged correctly?
Check that all food is securely wrapped. Wipe off damp food
containers before placing in the refrigerator.
■ Are the controls set correctly for the surrounding
conditions?
Refer to the “Setting the Controls” section.
■ Was a self-defrost cycle completed?
It is normal for droplets to form on the back wall after the
refrigerator self-defrosts.
The doors are difficult to open
■ Are the gaskets dirty or sticky?
Clean gaskets and the surface that they touch. Rub a thin
coat of paraffin wax on the gaskets following cleaning.
The doors will not close completely
■ Are food packages blocking the door open?
Rearrange containers so that they fit more tightly and take up
less space.
■ Is the ice bin out of position?
Push the ice bin in all the way.
■ Are the crisper cover, pans, shelves, bins, or baskets out
of position?
Put the crisper cover and all pans, shelves, bins, and baskets
back into their correct positions. See the “Refrigerator
Features” section for more information.
■ Are the gaskets sticking?
Clean gaskets and the surface that they touch. Rub a thin
coat of paraffin wax on the gaskets following cleaning.
■ Does the refrigerator wobble or seem unstable?
Level the refrigerator. Refer to the “Door Closing and
Alignment” section.
■ Were the doors removed during product installation and
not properly replaced?
Remove and replace the doors according to the “Refrigerator
Doors: Removing, Reversing (optional) and Replacing”
section, or call a qualified service technician.