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If You Need Assistance Or
Service
Performance problems often result from little things you can fix without tools. Please read the
chart below before calling for service on your appliance.
1. Before calling for assistance . . .
Listed in this chart are the most common problems consumers run into with their appliances.
Please read through this and see if it can solve your problem.
PROBLEM CHECK THE FOLLOWING
Your refrigerator
Is the power supply cord firmly plugged into a live circuit with proper
will not voltage?
operate
Has a household fuse or circuit breaker blown/tripped?
Is the Refrigerator Control set to the OFF position?
The lights do
not work
The ice maker
does not work
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
Is the freezer cold enough to make ice? It could take overnight for
the freezer to reach the proper temperature.
Is the ON/OFF lever in the ON (down) position? (See page 17.)
Is the water valve turned on?
Does the water line have a clog or leak?
You hear unfamil-
Is something on top of or behind the refrigerator?
iar sounds or a
rattling/jingling
Some new sounds are normal. See “Understanding the sounds you
noise
may hear” on page 22.
There is water in
This is normal on hot, muggy days. Make sure the refrigerator is level
the defrost pan
so the pan does not overflow.
The motor seems
Are the condenser coils dirty?
to run too much
Has the door been opened often? Has a lame amount of food been
added at one time? The motor naturally ru& longer if these things
happen.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.
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