15
CHANGING YOUR COMPACTOR'S COLOR • IF YOU NEED ASSISTANCE OR SERVICE
We suggest you follow these
steps:
1. Before calling for assistance...
Performance problems often result from little things
you can find and fix yourself without tools of any
kind.
If your compactor won’t operate:
• Is the power cord plugged into a live circuit with
the proper voltage?
• Have you checked your home’s main fuses or
circuit breaker box?
• Is the drawer completely closed?
• Is the Key-Knob turned all the way to START
before it is released (800 model series)?
• Is the Key-Switch turned to ON (900 model
series)?
• Did you press the ON button before pressing
the START button (900 model series)?
Drawer won’t open:
• Drawer will open only when ram is all the way up.
• To raise the ram, turn the Key-Knob to START
and release (800 model series).
• To raise the ram, press the OFF button, then
press the ON button (900 model series).
If trash is not compacting:
• Is the drawer loaded properly? If anything gets
between the ram and the drawer, the ram will
return to the “up” position, without compacting.
• Drawer must be at least
1
/3 full before compactor
will compact.
Not enough compaction or force:
• Compacting works best when only a few items
are loaded. Use the compacting cycle frequently.
Bottles don’t break:
• Not all bottles will break every time, depending
on the bottle and the trash load below it.
2. If you need assistance*...
Call the Whirlpool Consumer Assistance Center
telephone number. Dial toll-free from anywhere in
the U.S.A.:
1-800-253-1301
and talk with one of our trained
consultants. The consultant can
instruct you in how to obtain
satisfactory operation from your
appliance or, if service is necessary, recommend a
qualified service company in your area.
If you prefer, write to:
Whirlpool Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
Whirlpool Corporation
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your
correspondence.
3. If you need service*...
Whirlpool has a nationwide network of authorized
service companies. Whirlpool
service technicians are trained to
fulfill the product warranty and
provide after-warranty service,
anywhere in the United States. To
locate the authorized Whirlpool
service company in your area, call our Consumer
Assistance Center telephone number (see Step 2)
or look in your telephone directory Yellow Pages
under:
•APPLIANCE-HOUSEHOLD- •WASHING MACHINES &
MAJOR, SERVICE & REPAIR DRYERS, SERVICE & REPAIR
-
See:
Whirlpool Appliances or -
See:
Whirlpool Appliances or
Authorized Whirlpool Service Authorized Whirlpool Service
(
Example:
XYZ Service Co.) (
Example:
XYZ Service Co.)
4. If you need FSP
®
replacement parts...
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this symbol
of quality whenever you need a replacement part
for your WHIRLPOOL
®
appliance. FSP replace-
ment parts will fit right and work right, because they
are made to the same exacting specifications used
to build every new WHIRLPOOL appliance.
To locate FSP replacement parts in your area,
refer to Step 3 or call the Whirlpool Consumer
Assistance Center number in Step 2.
*When asking for help or service:
Please provide a detailed description of the
problem, your appliance’s complete model and
serial numbers, and the purchase date. (See
page 2.) This information will help us respond
properly to your request.
If You Need Assistance or Service