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If You Need Assistance
Or
Service
Performance problems often result from little things you can fix without tools. Please read
through the chart below before calling for service on your appliance.
1. Before calling for assistance . . .
Listed in this chart are the most common problems consumers run into with their appliances.
Please read through this and see if it can solve your problem.
PROBLEM
CHECK THE FOLLOWING
Your refrigera-
tor will not
operate
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is the Refriaerator Control set to the OFF position?
The lights do
not work
Is the power supply cord firmly plugged into a live circuit with proper
voltage?
Has a household fuse or circuit breaker blown/tripped?
Is a bulb burned out?
You hear unfa-
Is something on top of or behind the refrigerator?
miliar sounds or
a rattling/
Some new sounds are normal. See “Understanding the sounds you
jingling noise
may hear” on page 14.
There is water in
This is normal on hot, muggy days. Make sure the refrigerator is level
the defrost pan
so the pan does not overflow.
The motor
Are the condenser coils ditty?
seems to run
too much
Has the door been open often? Has a large amount of food been
added at one time? The motor naturally runs longer in these cases.
Is the room hot? If the room is too warm, the motor runs longer to
keep the unit cool.
2. If the problem is not due to
3. If you need FSP’ replace-
one of the items listed in
Step I+ . . .
ment parts+ . . .
FSP is a registered trademark of Whirlpool
Contact the dealer from whom you pur-
Corporation for quality parts. Look for this
chased the unit or an authorized Whirlpool*
symbol of quality whenever you need a
service company.
replacement part for your Whirlpool appli-
ance. FSP replacement parts will fit right
-
+When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the pur-
chase date. (See page 2.) This informa-
tion will help us respond properly to your
request.
and work right because they are made to
the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, contact the dealer from whom you
purchased the unit or an authorized Whirl-
pool service company.
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