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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■ Is the power supply cord unplugged?
Plug into a properly grounded 3 prong outlet.
■ Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
■ Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■ Is the control knob set correctly?
Push in knob before turning to a setting.
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
Surface burner flames are uneven, yellow and/or noisy
■ Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
■ On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■ Is propane gas being used?
The appliance may have been converted improperly.
Contact a trained repair specialist.
Surface burner makes popping noises
■ Is the burner wet?
Let it dry.
Burner sparks but does not light
■ Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware on cooktop
■ Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1" (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
■ Is the proper cookware being used?
See “Cookware” section.
■ Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
■ Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
■ Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
■ On some models, is the Control Lock set?
See “Control Lock” section.
Oven burner flames are yellow or noisy
■ Is propane gas being used?
The appliance may have been converted improperly. Contact
a trained repair specialist.
Cooling fan runs during baking, broiling or cleaning
■ It is normal for the fan to automatically run while the oven is in
use to cool the electronic control.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Display shows messages
■ Is the display showing “PF,” “PF id=27” or “PF id=30”?
There has been a power failure. Clear the display. See
“Display” section. On some models, reset the clock if
needed. See “Clock” section.
■ Is the display showing a letter followed by a number?
Clear the display. See “Display” section. If it reappears, call
for service. See “Service or Assistance” section.
Self-Cleaning Cycle will not operate
■ Is the oven door open?
Close the oven door all the way.
■ Has the function been entered?
See “Self-Cleaning Cycle” section.
■ On some models, has a delay start Self-Clean cycle been
set?
See “Self-Cleaning Cycle” section.
■ Has a delay start been set?
See “Timed Cooking” section.