Filter
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WH/IV/GB
What to do if...
If a fault occurs, before contacting our After-Sales Service, make the following checks to try and remedy the problem
(* see also the corresponding chapter in the user instructions).
Problem Cause Remedy
The appliance is not
working
• No water supply. • Open the tap.
• The appliance does not load
sufficient water.
• Clean the water supply tap filter.
• Ensure there are no kinks in the water hose.
• There is a power failure. • Insert the plug into the mains socket.
• Press the Start button.
• Close the door.
• Check the domestic circuit fuse.
• Starting the selected programme. • The programme can be set to “0” to start.
If crockery is not
perfectly dry
• Insufficient rinse aid. • Increase dosage *.
• Residual water in cavities. • Load crockery at an angle.
If crockery is not
perfectly clean
• The water jet does not reach
the crockery.
• Arrange crockery so that items do not touch each
other.
Load crockery upside down.
• Insufficient detergent. • Follow recommended detergent dosage.
• Unsuitable programme. • Select a more intense wash cycle.
• Spray arms blocked. • The spray arms must be able to turn freely.
• Spray arm nozzles clogged. • Remove any impurities obstructing the water flow *.
• Incorrect detergent/detergent too old. • Use a good quality detergent.
Sandy or grainy residues
• Clogged filters. • Check filters regularly/if necessary clean *.
• Filters incorrectly assembled. • Insert the filter correctly *.
Colour of plastic parts
faded
• Tomato/carrot juice,... • Depending on the material, if necessary use a
detergent with a greater whitening power.
Deposits on crockery
• removable • Streaks on the crockery/glasses. • Increase the rinse aid dosage *.
• Streaks on glasses. • Reduce the rinse aid dosage *.
• Layer of salt on crockery/glasses. • Close the salt container lid properly *.
• not removable • Insufficient water softening,
calcium deposits.
• Change water hardness setting, if necessary add
salt *.
Opaque glasses/ glasses
not sparkling
• Cannot be washed in the dishwasher. • Use suitable glasses.
Rust on cutlery
• Not made of stainless steel. • Use suitable cutlery.
Identifying appliance
faults
• The START indicator lamp flashes. • Ensure that the filter assembly is not clogged and
if necessary clean it *.
Start the programme again. Press the Start button for
2 seconds, until the Start indicator lamp switches
off. Select a new programme and press the Start
button again.
• Indicator F... (if provided). • Call the After-Sales Service.
If after carrying out the above checks the malfunction persists or appears again, turn the appliance off and turn off the
water supply tap, then call our After-Sales Service (see guarantee).
Before contacting our After-Sales Service, take note of the following:
• The nature of the fault.
• The appliance type and model.
• The service code (the number indicated on the adhesive rating
plate) inside the door on the right-hand side.