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TROUBLESHOOTING GUIDE
If the hob will not operate correctly, before calling the After-Sales Service, refer to the Troubleshooting Guide to determine
the problem.
1. The burner fails to ignite or the flame is not even
Check that:
• The gas or electrical supplies are not shut off and especially that the gas supply tap is open.
• The gas cylinder (liquid gas) is not empty.
• The burner openings are not clogged.
• The plug end is not dirty.
• All the burner parts have been positioned correctly.
• There are no draughts near the hob.
2. The burner does not stay lit
Check that:
• When lighting the burner, the knob has been pressed for enough time to activate the protection device.
• The burner openings are not clogged near the thermocouple.
• The end of the safety device is not dirty.
• The minimum gas setting is correct (see relevant paragraph).
3. The containers are not stable
Check that:
• The bottom of the container is perfectly flat
• The container is centered on the burner.
• The grids have not been exchanged or positioned incorrectly.
4. The electric hotplate does not work
Check that:
• The mains electrical supply is present.
• The knob is not turned to “0”.
5. The electric hotplate does not switch off
Check that:
• The knob is turned to “0”. If this is the case, disconnect the hob from the mains immediately by unplugging it.
If after the above checks the fault still occurs, get in touch with the nearest After Sales Service.
CLEANING THE HOB SURFACE
• All the enamelled and glass parts should be cleaned with warm water and neutral solution.
• Stainless steel surfaces may be stained by calcareous water or aggressive detergents if left in contact for too long. Any
food spills (water, sauce, coffee, etc.) should be wiped away before they dry.
• Clean with warm water and neutral detergent, and then dry with a soft cloth or chamois. Remove baked-on dirt with
specific cleaners for stainless steel surfaces.
NOTE: clean stainless steel only with soft cloth or sponge.
• Do not use abrasive or corrosive products, chlorine-based cleaners or pan scourers.
• Do not use steam cleaning appliances.
• Do not use flammable products.
• Do not leave acid or alkaline substances, such as vinegar, mustard, salt, sugar or lemon juice on the hob.
CLEANING THE HOB PARTS
• Grids, burner caps and burners can be removed to be cleaned.
• Clean them by hand with warm water and non-abrasive detergent, removing any food residues and checking that none
of the burner openings is clogged.
•Rinse and dry
• Refit burners and burner caps correctly in the respective housings.
• When replacing the grids, make sure that the panstand area is aligned with the burner.
• Models equipped with electrical ignition plugs and safety device require thorough cleaning of the plug end in order to
ensure correct operation. Check these items frequently, and if necessary, clean them with a damp cloth. Any baked-on
food should be removed with a toothpick or needle.
NOTE: to avoid damaging the electric ignition device, do not use it when the burners are not in their housing.
• This hob has been designed, constructed and marketed in compliance with:
- safety requirements of “Gas” Directive 2009/142/EC (ex: EEC 90/396);
- safety objectives of the “Low Voltage” Directive 2006/95/EC (which replaces 73/23/EEC and subsequent amendments);
- protection requirements of EEC Directive “EMC” 2004/108/EC.
• This hob is suitable for contact with foodstuffs and complies with EEC (CE) Regulation n. 1935/2004.
Disposal of packing material
The packing material is 100% recyclable and is marked with the recycle symbol ( ). The various parts of the packing must
therefore be disposed of responsibly and in full compliance with local authority regulations governing waste disposal.
Scrapping the product
- This appliance is marked in compliance with European Directive 2002/96/EC, Waste Electrical and Electronic Equipment
(WEEE).
- By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the
environment and human health, which could otherwise be caused by inappropriate waste handling of this product.
- The symbol on the product or on the accompanying documentation indicates that it should not be treated as domestic
waste but must be taken to an appropriate collection centre for the recycling of electrical and electronic equipment.
USE OF THE GAS BURNERS
• To ignite one of the burners, turn the relative knob anti-clockwise to the maximum flame setting .
• Press the knob against the control panel to ignite the burner.
• After the burner has ignited, keep the knob pressed for about 5 seconds to allow the thermocouple to warm up.
This burner safety device shuts off the gas supply to the burner if the flame goes out accidentally (because of sudden
draught, an interruption in the gas delivery, boiling over of liquids, etc.).
• The device must not be pressed for more than 15 sec. If, after that time has elapsed, the burner does not remain
lit, wait at least one minute before trying to light it again.
The burner might go out when the knob is released.
This means that the thermocouple has not warmed up enough. In this case, repeat the operations described above.
PRATICAL ADVICE FOR USING THE BURNERS
- In the case of pans with convex bottoms (WOK), use the support grille provided, which should be positioned only on the
4 ring burner.
IMPORTANT: improper use of the grids can result in damage to the hob: do not position the grids upside down or slide
them across the hob. Do not use:
- Cast iron griddles, ollar stones, terracotta pots and pans.
- Heat diffusers such as metal mesh, or any other types.
- Two burners simultaneously for one receptacle (e.g. fish kettle).
WARNING
Disconnect power before servicing.
DECLARATION OF CONFORMITY
SAFEGUARDING THE ENVIRONMENT
PRODUCT DESCRIPTION
1. Removable panstand grids
2. Semi-rapid burner
3. Semi-rapid burner
4. 4 ring burner
5. Dual zone glass ceramic hotplate
6. Semi-rapid burner control knob
7. Semi-rapid burner control knob
8. 4 ring burner control knob
9. Dual zone glass ceramic hotplate control knob
10. Electric hotplate operation LED
11. Residual heat indicator
Symbols
Tap closed
Single zone hotplate
Maximum flame
Dual zone hotplate
Minimum flame
This hob has burners of different diameters. For better burner performance,
please stick to the following rules:
- Use pots and pans with bottoms the same width as that of the burners or
slightly larger (see table on the right).
- Only use flat-bottomed pots and pans.
- Use the correct amount of water for cooking foods and keep the pot covered.
- Make sure pots on the grates do not protrude beyond the edge of the hob
Burner Pot Ø
4 ring From 24 to 26 cm
Semi-rapid From 16 to 22 cm