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Requesting Assistance
or Service
Before calling for assistance or service, please check the “Troubleshooting” section. It may
save you the cost of a service call. If you still need help, follow the instructions below.
1. If you need assistance* …
Call our toll free number. Dial toll free from
anywhere in the U.S.A.:
1-800-253-1301
and talk with one of our
trained consultants. The
consultant can instruct you in
how to obtain satisfactory operation from
your appliance or, if service is necessary,
recommend a qualified service company in
your area.
2. If you need service* …
Contact the dealer from whom you purchased
the appliance or the authorized
servicer in your area. For help
finding an authorized servicer
in your area, call our toll free
telephone number in Step 1.
3. If you need
replacement parts …
To locate replacement parts in your area,
refer to Step 2 or call our Consumer
Assistance Center number in Step 1.
* When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and
serial numbers, and the purchase date. (See the “A Note to You” section.) This information
will help us respond properly to your request.
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