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If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
if your dishwasher will not run, or stops during
a cycle:
. Is the door tightly closed and securely
latched?
l
Has the cycle been correctly set (and the
Control Knob pulled out)?
. Is the water turned on?
l
Have you checked your home’s main fuses or
circuit breaker box?
l
Is the dishwasher wired into a live circuit with
the proper voltage (undercounter models]?
l
Is the power supply cord plugged into a live
circuit with the proper voltage (portable
models)?
l
If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
l
Are you using the POTS & PANS Cycle or HI-
TEMP WASHING Option? Is the dishwasher wait-
ing for water to heat?
if water remains in the dishwasher:
l
Has the cycle completed?
9 Is drain air gap clogged (undercounter
models)?
if detergent remains In the covered detergent
cup:
l
Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
l
Is the dishwasher detergent fresh and dry with-
out lumps?
l
Is the cycle completed?
If
YOU
hear grinding, gmtlng, crunching, buzz-
ing sounds:
l
A hard object has probably entered the
POWER CLEAN Module. The sound should
stop when the object is ground up.
2. If you need assistance*...
Call Whirlpool COOL-LINE@ service as-
sistance telephone number. Dial free from:
Continental U.S.
Michigan
. . . . . . . . . . (BOO) 253-1301
. . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 6 Hawaii
. . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
SetViCe
is necessary, recommend a qualified
service company in your area.
3. If you need service*...
1 FRANCHISED SERVICE 1
I
I
Whirlpool has a
nationwide net-
work of franchised
TECH-CARE@ Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL APPLIANCES-
MAJOR- SERVICE h REPAIR
OR
MAJOR- REPAIRING 6 PARTS
WHIRLPOOLAPPLIANCES
WHIRLPOOLAPPLIANCES
FRANCHISEOTECH-CARESERVICE
FRANCHlSEOTECJi-CARESERVICE
SERVICE COMPANIES
SERVKE COMPANIES
XYZSERVICECO
XYZSERVICECO
123Map1e . ..-..... 999.9999
123Maple..-........ 999-9999
OR
WASHING MACHINES, DRYERS
d IRONERS- SERVICING
WHIRLPOOLAPPLIANCES
FRANCHISEOTECH.CARESERVlCE
SERVICE COMPANIES
XYZSERVICECO
123 Maple 999.9999
FSP is a registered trademark
0
of Whlrlpool Corporation for
quality parts. look for this
FSP
symbol of quality whenever
you need a replacement part
@ for your Whirlpool appliance.
FSP replacement parts
will 111 right and work right, because they are
made to the same exacting speclflcations
used to build every new Whirlpool appliance
4. If you have a problem*...
Call our COOL-LINE service assistance teie-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Stephen E. Upton
Senior Vice President
Whirlpool Corporation
Administrative Center
2000 US-33, North
Benton Harbor, Ml 49022
*If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.