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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
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Is the door tightly closed and securely
latched?
. Has the cycle been correctly set?
l
Is the water turned on?
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Have you checked your home’s main fuses or
circuit breaker box?
l
Is the dishwasher wired into a live circuit with
the proper voltage (DU8100XT)?
l
Is the power supply cord plugged into a live
circuit with the proper voltage (DU8116XTI?
. If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
3.
If you need service*...
Whirlpool has a
nationwide net-
work of franchised
and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number [see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES HOUSEHOLD
ELECTRICAL APPLIANCES
MAJOR SERVICE a REPAIR
MAJOR REPAIRING i% PARTS
OR
service.
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If water remains in the dishwasher:
FRAkCP’iFC Tz:F~CAiii <iH?lCF
FRANI.H‘lSK
FLH iaPE ~FHVIIF
. Has the cycle completed?
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A small amount of remaining water
IS
normal
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OR
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Is drain air gap clogged?
WASHING MACHINES. DRYERS
If detergent remains in the covered detergent
8 IRONERS SERVICING
h-lh’LP:‘IJ? AP”LlANCES
cup:
FRANf H <sin TtiH CAk ?tR’;ICt
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Is the bottom rack in backwards? (The rack
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bumpers should be at the front.)
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quq WA
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Is the dishwasher detergent fresh?
. Is the cycle completed?
2. If you need assistance%
Call Whirlpool COOL-LINE” service as-
sistance telephone number. Dial free from
anywhere in the U.S.:
I-800-253-1301
and talk with one ofourtrained Consultants. The
Consultant can instruct you in hew to obtain sat-
isfactory operation from your appliance of, if
service is necessary, recommend a qualified
service company in your area.
4. If you have a problem?..
Call our COOL-LINE service assistance tele-
phone number [see Step 2) and talk with one of our
Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
5.
If you need FSP “’
replacement parts%.
FSP is a registered trademark of Whirlpool Cor-
poration for quality parts. Look for this symbol of
quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement
parts wtll fit right and work right, because they are
made to the same exacting specifications used to
build every new Whirlpool appliance.
* If you must call or write, please provide: model
number. serial number, date of purchase, and a
complete description of the problem. This informa-
tion IS needed in order to better respond to your
request for assistance
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