Filter
Top Products
tf You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. Part 1 of this section
outlines possible problems, their causes, and actions you can take to solve each problem.
Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, please provide a detailed descrip-
tion of the problem, your appliance’s complete model and serial numbers
and
the purchase
date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any
kind. Please check the chart below for problems you can fix. It could save you the cost of a
service call.
PROBLEM
Dishwasher does not
run or stops during a
cycle
CHECK THE FOLLOWING
Is the door tightly closed and securely latched?
Has the cycle been set correctly? See page 6.
For
8406
series models:
If you are using the Pots & Pans
cycle, is the indicator above the POTS & PANS button red?
See page 6.
Has a household fuse or circuit breaker blown or tripped?
If the motor has stopped because of an overload, it will auto-
matically reset itself within a few minutes. If the motor does not
start, call for service.
Water remains in
dishwasher
Detergent remains in
covered section of
dispenser
Dishes are not as dry
as you expected
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper
voltage?
Wait
for the cycle to finish. A small amount of water remaining
is normal.
Check the drain air gap (if installed). If it is clogged follow the
manufacturer’s cleaning instruction.
Has
the cycle completed?
Is the detergent fresh and dry without lumps?
Is the bottom rack in backwards. The rack bumpers should face
the door.
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying. See page 10.
Use Heat Dry option on the next load. See page 8.
22