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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
3. If you need service?..
Performance problems often result from little things w fl
you con find end fix yourself without tools of cny kind.
whifl 01
d
Whirlpool has a notionwide network
1 of frcnchised TECH-CARE* service
If your dishwasher will not run, or stops during a cycle:
~ companies. TECH-CARE service
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Is the door tightly closed end securely latched?
TECU-CARE
technicians are trained to fulfill the
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Hcs the cycle been correctly set?
FRA?!FH!SEDSERV’CE 1 product warranty and provide cfter-
* Is the water turned on?
wcrrcnty service, cnywhere in the United States. To lo-
ccte TECH-CARE service in your crec. call our COOL-
* Have you checked your home’s main fuses or circuit LINE service assistance telephone number [see Step 2)
brec ker box?
or look in your telephone directory Yellow Pages under:
. Is the dishwcsher wired into c live circuit with the
~PPLI~NCES-nOUSEnOLD-
ELECTRICAL APPLIANtES-
proper voltage?
YAJOR-SERYICE L REPAIR
MAJOR - REPAIRING L PARTS
l
If the motor has stopped beccuse of on overload, it
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
will cutomaticclly reset itself within c few minutes. If
FRANCHISED TECH-cmt SLhilCE
FRANCHISED TECH-CARE SERVICE
the motor does not stcrt, call for service.
SERVKE (‘O.WPA.VIES SE,w,(‘E (‘OMPASIES
lYZ SEAVICE co
XYI SERVICE co
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Is the delay fecture on?
123 MAPLE
999 9999 123 MAPLE
999~9999
OR
If your dishwasher seems to run too long:
WASHING YXCHINES. DRIERS
L IRONERS-SERVICING
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Are you using the POTS & PANS Cycle or HI-TEMP Wash-
ing Option? Is the dishwasher waiting for wcter to
hect?
If water remains in the dishwasher:
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Has the cycle completed?
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A small cmount of remcining water
IS
normal
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Is drain cir gcp or drain hose clogged?
If detergent remains in the covered detergent cup:
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Is the bottom rack in bcckwcrds? [The rack bumpers
should be ct the front.)
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Is the dishwcsher detergent fresh end dry with’out
lumps?
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Is the cycle completed?
If you hear grinding, grating, crunching, buzzing
sounds:
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A herd object has probcbly entered the POWER
CLEAN Module. The sound should stop when the ob-
ject is ground up.
If the WATER HEATING Signal light flashes:
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Hove you run wcter ct the necrest sink before starting
dishwcsher?
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Is wcter tempercture at lecst 140°F (6O’C)? Set wcter
hecter thermostot to a higher setting.
If signal lights flash and the dishwasher stops or will
not run:
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Hcs there been c power fcilure?
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Is the cycle pcuse fecture on? (See pcge 11.)
If control pads don’t work:
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Is the lock-out feature on? (See page 12)
If the beep does not sound when pads are pressed:
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Has the sound signcl been turned off? [See pcgel2.)
2. If you need assistance?..
4. If you have a problem?..
Ccl1 our COOL-LINE service cssistcnce telephone
number (see Step 2) and talk with one of our Consul-
tents, or if you prefer, write to:
Mr. Donald
Skinner
Director
of Customer Relations
Whirlpool
Corporation
2000 M-63
Benton Harbor, MI 49022
5.
If you need FSP’”
replacement parts%.
FSP” is a registered trcdemark of Whirlpool Corporc
tion for quality ports. Look for this symbol of quclity
whenever you need c replccement part for YOUI
Whirlpool cpplicnce. FSP replccement parts will fii
right and work right, beccuse they are mode to the
same exacting specifications used to build every new
Whirlpool cpplicnce.
To locate FSP replacement ports in your crec, referto
Step 3 cbove or call the Whirlpool COOL-LINE set-&Z
cssistcnce number in Step 2.
*If you must call or write, plecse provide: mode
number, serial number, date of purchcse, end a corn
plete description of the problem. This information is
needed in order to better respond to your request for
cssistcnce.
Call Whirlpool COOL-LINE” service assistance tele-
phone number. Dial free from anywhere in the U.S.:
1-800-253-1301
and tclk with one of our trcined Consultcnts. The Con-
sultants con instruct you in how to obtcin sctisfcctory
operation from your cpplicnce or, if service is neces-
scry, recommend c qualified service company in your
crec.