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If you need service or assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance problems often result from little
things you can find and fix yourself without tools
of any kind.
If your dishwasher will not run, or stops during
a cycle:
l
Is the door tightly closed and securely
latched?
l
Has the cycle been correctly set?
l
Is the water turned on?
l
Have you checked your home’s main fuses or
circuit breaker box?
l
Is the dishwasher wired into a live circuit with
the proper voltage (undercounter models]?
l
If the motor has stopped because of an over-
load, it will automatically reset itself within a
few minutes. If the motor does not start, call for
service.
If your dishwasher seems to run too long:
l
Are you using POTS & PANS Cycle or HI-TEMP
WASHING Option? The dishwasher may be
waiting for the water to heat.
l
Is your household water temperature set too
low? Low water temperature settings will
cause longer dishwasher operating times.
If water remains in the dishwasher:
l
Has the cycle completed?
l
Is drain air gap clogged (undercounter
models]?
If detergent remains in the covered detergent
cup:
l
Is the bottom rack in backwards? (The rack
bumpers should be at the front.)
l
Is the dishwasher detergent fresh?
l
Is the cycle completed?
If you hear grinding, grating, crunching, buzz-
ing sounds:
l
A hard object has probably entered the
POWER CLEAN Module. The sound should
stop when the object is ground up.
2. If you need assistance*...
Call Whirlpool COOL-LINE‘“’ service as-
sistance telephone number. Dial free from:
Continental U.S.
. . . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska & Hawaii . . .
. . . . . . (800) 253-1121
and talk with one of our trained Consultants. The
Consultant can instruct you in how to obtain sat-
isfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
3.
If you need service*...
Whirlpool has a
nationwide net-
work of franchised
TECH-CAREa Serv-
ice Companies.
TECH-CARE service
technicians are
trained to fulfill the
product warranty
and provide after-
warranty service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE
service assistance telephone number (see Step
2) or look in your telephone directory Yellow
Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICALAPPLIAHCES-
MAJOR- SERVICE & REPAIR
MAJOR- REPAIRING L PARTS
rlR
_
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISEDTECH-CAREStRLlC!
fRANCHISEDTECH-CARESERVICE
SERVICE (‘0 MI’., t ii \
SERVICE (‘OMPA.VIES
XYZSERVICECO
XY2 SERVICE CO
123hlao,e 999 9333
123 MaDIe 999.9999
OR
WASHING MACHINES.DRVERS
L IRONERS-SERVICING
WHIRLPOOLAPPLIANCES
FRANCIiIStOTECH CARE SERVICE
.5EXl'lC‘t (‘UMPA.VIES
XYL SERVICE CO
123 MXIP
999.9999
4. If you have a problem*...
Call our COOL-LINE service assistance tele-
phone number (see Step 2) and talk with one of
our Consultants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000 US-33, North
Benton Harbor, Ml 49022
‘If you must call or write, please provide: model
number, serial number, date of purchase, and a
complete description of the problem. This infor-
mation is needed in order to better respond to
your request for assistance.
0
FSP IS a registered trademark
al Whirlpool Corporation for
quality parts. took for this
FSP
symbol of quality whenever
you need a replacement part
@ for your Whirlpool appliance.
FSP replacement parts
will fit right and work right, because they are
made to the same exactrng specifications
used to build every new Whirlpool appliance
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