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For recommendations that may help you avoid a service call, scan the code at left with your mobile
device, or visit www.whirlpool.com/product_help.
For a complete Problem Solver listing with more information about additional topics, see the
Installation Instructions and Owner’s Manual provided with your refrigerator, or visit our website and
download the User Instructions for your model.
PROBLEM Possible Causes and/or Recommended Solutions
Refrigerator
will not
operate
■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet. Do not use an extension cord.
■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit breaker. If the problem
continues, contact a licensed electrician.
■ Control or cooling is not turned on - Turn on the refrigerator control, or turn cooling on. See “Using the Controls.”
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment (refrigerator or freezer)
more quickly.
Refrigerator
seems noisy
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy than older models. During
various stages of operation, you may hear normal operating sounds that are unfamiliar.
The following noises are normal:
■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice maker. If the refrigerator is
connected to a water line, this is normal. If the refrigerator is not connected to a water line, turn off the ice maker.
■ Cracking/Crashing - Heard when ice is ejected from the ice maker mold.
■ Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during normal operation.
■ Rattling - Heard when water passes through the water line, or due to the flow of refrigerant. Rattling may also come from
items placed on top of the refrigerator.
■ Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the drain pan.
■ Sizzling - Heard when water drips onto the heater during the defrost cycle.
Motor seems
to run too
much
■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than you’re used to, because the
compressor and fans operate at lower speeds that are more energy-efficient. This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added, the doors are opened often, or
if a door has been left open.
PROBLEM SOLVER
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING