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If you need service or assistance,
we suggest you follow these five steps:
1.
Before calling for assistance...
2. If you need assistance?..
Performance problems often result from little things
Call Whlrlpool COOL-LINE@ service asslstante tele-
you can find and fix yourself without tools of any kind.
phone number. Dlal free from anywhere In the U.S.:
If your retrlgerator will not operate:
I-800-253-1301
l
Is the electric cord plugged into a live circuit with
and talk with one of our trained Consultants. The Con-
proper voltage? (See page 4.)
sultants can instruct you in how to obtain satisfactory
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Have you checked your home’s main fuses or circuit
operation from your appliance or, if service is neces-
breaker box?
sary, recommend a qualified service comoanv in vour
area.
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Is the Refrigerator Control ON?
If there Is a mltllng or jlngllng nolse or untamlllar
sounds:
3.
If you need service%.
a nationwide network
Whirlpool has _ ._.. -. .--
- -
7 of franchtsed TECH-CARE@ service
companies. TECH-CARE service
technicians are tralned to fulfill the
product warranty and provlde after-
8, anvwhere In the United States. To lo-
sounds. You may be hearing air flowing from the fans,
timer clicks for the defrosting cycle, or defrost water
draining in the defrost pan.
warranty servlce
cate TECH-CARE service in your area, call our COOL-
If your Ice maker will not operate:
LINE service assistance telephone number (see Step 2)
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Has the freezer had enough time to get cold? With a
or look in yourtelephone directory Yellow Pages under:
new refrigerator, this might take overnight.
APPLIANCES- nolJSE”OLD-
ELECTRICAL APPLIANCES-
* Is the signal arm ON...in the down position?
MAJOR-SERVICE A REPIIR
YAJOR - REPAIRING A PAFITS
OR
WHIRLPOOL APPLIANCES
W"lRLPwL APPLIANCES
FRANCHISEDTECH-CARESERVICE
FRANCHISEOTECHXAAESEWICE
SERWCE COMPAN,L
II.....
XVZSEWICECO
XYZSERVICECO
123MAPLE
999-m
123MAPLE
OR
WASHlNG YACNIYES. DRlERS
L IRONERS- sERvlC,NG
WHIRLPOOL APPLIANCES
~RANCHISEDTECH-CA.RE.P--""'
SERWCE Cm4
XVZSERWCECO
123MAPLE
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Is something on top or behind the refrigerator making
noise when the refrigerator is running?
. New features on your new refrigerator make new
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Is the water valve turned on? Is water getting to the ice
maket?
If there Is water In the defrost pan:
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This is normal in hot, muggy weather, The pan can
even be half full. Make sure the refrigerator is level so
the pan does not overflow.
If the light does not work:
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Have you checked your home’s main fuses or circuit
breaker box?
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Is the power supply cord plugged into a live circuit
wlth the proper voltage? (See page 4.)
4. If you have a problem%.
If a bulb Is burned out:
Call our COOL-LINE service assistance telephone
number [see Step 2) and talk with one of our Consul-
* See instructions for changing light bulbs on page 8.
tants, or if you prefer, write to:
Use appliance bulbs only.
Mr. Robert Stanley
It the motor seems to run too much:
Division Vice President
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Is the condenser free of dust and lint?
Whirlpool Corporation
- fl I UUYS, VI
ii iile
is warm, the motor naturally
2000 M-63
runs longer,
Benton Harbor, Ml 49022
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If the door has been opened a lot, or if a large amount
of food has been put in, the motor will run longer to
5.
If you need FSP”
cool down the interior,
replacement parts?. .
Remember: Motor running time depends on different
FSP@ is a registered trademark of Whirlpool Corpora-
things; number of door openings, amount of food
tion for quality parts. Look for this symbol of quality
stored; temperature of the room, setting of the controls,
whenever you need a replacement part for your
Your new refrigerator may be larger than your old
Whirlpool appliance. FSP replacement parts will fit
one so it has more space to be cooled. It also has a
right and work right, because they are made to the
regular freezer instead of a frozen food compartment.
same exacting specifications used to build every new
All this means better refrigeration and may require
Whirlpool appliance.
more running time than your old one.
To locate FSP replacement parts in your area, refer to
Step 3 above or call the Whirlpool COOL-LINE service
assistance number in Step 2.
*If you must call or write, please provlde: model
number, serial number, date of purchase, and a com-
plete description of the problem. Thls Information is
1
assistance.
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