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Call our Consumer Assistance Center at
1-616-923-7113. Our consultants
are available to assist you.
When calling:
Please know the purchase date, and
the complete model and serial number
of your appliance (see the “A Note to You” section).
This information will help us better respond to
your request.
Our consultants provide assistance with:
•
Features and specifications on our full line
of appliances
•
Installation information
•
Use and maintenance procedures
REQUESTING ASSISTANCE OR SERVICE
To avoid unnecessary service calls, please check the “Troubleshooting” section. It may save you
the cost of a service call. If you still need help, follow the instructions below.
IF YOU NEED ASSISTANCE OR SERVICE
IF YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we recom-
mend that you only use FSP
®
factory authorized
parts. FSP replacement parts will fit right and work
right, because they are made to the same exacting
specifications used to build every new ROPER
®
appliance.
To locate FSP replacement parts in your area, call
our Consumer Assistance Center telephone number
or your nearest authorized service center.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to
us with any questions or concerns at:
Roper Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
•
Accessory and repair parts sales
•
Specialized customer assistance (Spanish speak-
ing, hearing impaired, limited vision, etc.)
•
Referrals to local dealers, service companies, and
repair parts distributors
To locate an authorized service company in your
area, you can also look in your telephone directory
Yellow Pages.
Please include a daytime phone number in your
correspondence.