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WHEN YOU
NEED SERVICE OR ASSISTANCE
Follow These Steps
1. If your disposer should fail to operate, review the following list before calling your
dealer. You could save the cost of a service call.
Turn wall switch to OFF position and manually use the Jam Breaker Wrench to
turn the grind wheel, making sure it is free to rotate.
NEVER PUT YOUR HANDS
IN THE DISPOSER.
If the grind wheel does not turn freely, the disposer is
probably jammed and you should follow the procedures outlined on page 5.
JAMS OF ANY NATURE ARE NOT CONSIDERED A PRODUCT DEFICIENCY
AND ARE NOT COVERED BY IN-WARRANTY SERVICE OR LABOR.
Has a fuse blown: or is the circuit breaker open?
Is the switch controlling the disposer turned to the ON position?
Is the red Reset Button on the bottom of the disposer pushed in?
2. If the problem is not due to one of the above items, call the Whirlpool Consumer
Assistance Center: 1-800-253-l 301.
3. If you are not satisfied with the action taken, contact the Major Appliance
Consumer Action Program (MACAP). MACAP is a group of independent con-
sumer experts that voices consumer views at the highest levels of the major
appliance industry. Contact them only when the dealer, authorized servicing
outlet and Whirlpool Corp. have failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of your action.
In all correspondence about your disposer, please include:
l
Date
l
Your Name, Address and Telephone Number
l
Type of Appliance
l
Brand
l
Model Number
l
Serial Number
l
Date Purchased
l
Dealer from Whrch Purchased (include address)
l
Servicing Agent (include name and address if different from dealer’s)
l
Location of Appliance
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A Clear Description of the Problem and the Service Required