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■ Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
■ Water filter installed on the refrigerator? Gray or dark
discoloration in ice indicates that the water filtration system
needs additional flushing. Flush the water system before
using a new water filter. Replace water filter when indicated.
See “Water Filtration System.”
The water dispenser will not operate properly
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? Straighten the water source
line.
■ New installation? Flush and fill the water system. See “Water
Dispenser.”
■ Is the water pressure at least 30 psi? The water pressure to
the home determines the flow from the dispenser. See “Water
Supply Requirements.”
■ Water filter installed on the refrigerator? Remove filter and
operate dispenser. If water flow increases, the filter may be
clogged or incorrectly installed. Replace filter or reinstall it
correctly.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
Water is dripping from the dispenser
NOTE: One or two drops of water after dispensing is normal.
■ Glass not being held under the dispenser long enough?
Hold the glass under the dispenser 2 to 3 seconds after
releasing the dispenser lever.
■ New installation? Flush the water system. See “Water
Dispenser.”
■ Recently changed water filter? Flush the water system. See
“Water Dispenser.”
Water from the dispenser is warm
NOTE: Water from the dispenser is only chilled to 50°F (10°C).
■ New installation? Allow 24 hours after installation for the
water supply to cool completely.
■ Recently dispensed large amount of water? Allow
24 hours for water supply to cool completely.
■ Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
■ Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See “Water
Supply Requirements.”
ACCESSORIES
To order stainless steel cleaner or replacement filters, call
1-800-442-9991 and ask for the part number listed below or
contact your authorized Whirlpool dealer. In Canada, call
1-800-807-6777.
Stainless Steel Cleaner & Polish:
Order Part #4396095
In Canada, Order Part #31462B
Replacement Filter:
Order Part #4396701 (L200V / NL120V / NLC120V)