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Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see “Requesting Assistance or Service” on page 22.
If nothing operates, check the following:
q
Is the microwave oven plugged into a live outlet with the proper voltage?
(See Installation Instructions.)
Have you blown a household fuse or tripped a circuit breaker?
Has the electric company experienced a power failure?
Other possible problems and their causes:
PROBLEM CAUSE
The microwave oven
l
The door is not firmly closed and latched.
will not run
l
You did not follow directions exactly.
Microwave cooking
l
The electric supply to your home or wall outlets is low or lower
times seem too long than normal. Your electric company can tell you if the line
voltage is low. Your electrician or service technician can tell
you if the outlet voltage is low.
l
The Cook Function Knob is not at the correct setting. See the
chart on page 14.
l
Larger amounts of food need longer cooking times.
The turntable will
l
The turntable is not correctly in place. Make sure the turntable
not turn is correct-side up and is sitting securely on center shaft.
l
The support is not operating correctly. Remove turntable and
restart oven. If turntable support does not move, call an
authorized Whirlpool service technician for repair. Cooking
without the turntable can give you poor results.
The fan seems to be
l
The oven has been stored in a cold area. The fan will run
running slower than slower until the oven warms up to normal room temperature.
usual
If none of these items was causing your problem, see “Requesting Assistance or Service” on
page 22.
21