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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip-
tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request property.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind.
Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM POSSIBLE CAUSE
SOLUTION
Nothing will
The unit is not wired into a live
Wire the unit into a live circuit with proper
operete
circuit with proper vottage.
voltage. (See Installation Instructions.)
A household fuse has blown or
a
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
The oven will not
The electronic controls have not
Refer to the section in this manual
operate
been set correctly (single/upper
describing the function you are operating.
oven).
A delayed start time has been
Wait for the start time to be reached.
programmed (single/upper oven).
The Oven Selector is not turned
Turn the Oven Selector to BAKE or
to BAKE or BROIL (lower oven).
BROIL.
The Oven Temperature Control
Turn the Oven Temperature Control to a
is not turned to a temperature
temperature setting.
setting (lower oven).
The Self-Cleanlng
The oven clock does not show the
Reset clock to show the correct time of
cycle will not
correct time of day. day. (See page 10.)
operate (single/
upper oven)
The Lock Lever is not in the Clean
Move Lock Lever all the way to the right.
position-all the way to the right.
A delayed start time has been Wait for the start time to be reached.
programmed.
continued on next page
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