Filter
Top Products
If you need service or assistance,
we suggest you follow these five steps:
1. Before calling for
assistance...
Performance problems often result
from little things you can find and fix
without tools of any kind.
If nothing operates:
l
Is the cooktop wired correctly to a
live circuit with the proper voltage?
[See Installation Instructions.)
l
Have you checked your home’s
main fuses or circuit breaker box?
If surface units will not operate or
seem to cook too slow:
l
Have you checked your home’s
main fuses or circuit breaker box?
l
Is the surface unit control knob
turned to a setting other than OFF?
l
Are you using the proper cook-
ware? See page 6.
l
Do the control knobs turn?
If surface unit control knob(s) will
not turn:
l
Did you push in before trying to turn?
If cooking results aren’t what you
expected:
l
Is the cooktop level?
l
Are the pans the size called for in the
recipe?
l
Are you following a tested recipe
from a reliable source?
l
Do the cooking utensils have
smooth, flat bottoms and fit the sur-
face unit being used?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.
2.
If you need
assistance?. .
Call Whirlpool COOL-LINER serv-
ice assistance telephone number.
Dial free from anywhere in the U.S.:
1-800-253-1301
and talk with one of our trained con-
sultants. The consultants can instruct
you
in how to obtain satisfactory oper-
ation from your appliance or, if serv-
Ice is necessary, recommend a
qualified service company in your
area.
10