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Troubleshooting
POSSIBLE CAUSE
The unit is not wired into
a live circuit with proper
voltage.
A household fuse has blown
or a circuit breaker has
tripped.
A household fuse has blown
or a circuit breaker has
tripped.
You are not setting the control
knobs correctly.
You are not pushing in before
turning.
The cooktop is not level.
The pan used is not the correct
type or size.
Cookware does not fit the coil
element being used.
SOLUTION
Wire the unit into a live circuit with
proper voltage. (See Installation
Instructions.)
Replace household fuse or reset
circuit breaker.
Replace household fuse or reset
circuit breaker.
Push control knobs in before turning
to a setting.
Push control knob(s) in before turning
to a setting.
Level cooktop. (See Installation
Instructions.)
Refer to a reliable cookbook for
recommended pan type and size.
Pan should be the same size or
slightly larger than coil element
being used.
PROBLEM
Nothing will
operate
The coil
element(s) will
not operate
Control knob(s)
will not turn
Cooking
results are
not what
you expected
You can solve many common cooktop problems easily, saving you the cost of a possible
service call. Try the suggestions below to see if you can solve your problem without outside
help. If the suggestions do not work, see “Requesting Assistance or Service” on page 13
(in the U.S.A.), or on page 14 (in Canada).
You have not plugged in
coil elements all the way.
Turn control knobs to OFF and plug
coil elements in all the way. (See
“Replacing” on page 10.)
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