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If you need service or help, we suggest you
follow these three steps:
1. Before calling for service . . .
Performance problems are sometlmes
caused by little things you can correct
without tools, Before you call for service,
check this list.
2. If you need service*:
If your WHIRLPOOL”
A. If the oven lights and display won’t turn
on at all:
l
Is the unit plugged into the outlet
firmly (RJM 7700)7
. Have you checked to be sure a fuse or
circuit breaker is not open?
B. If microwave power won’t come on
l
Are all the controls set properly?
l
Have you pressed the START button?
l
Do not hold the START button In.
l
Is the door firmly closed?
C. If the cooklng times seem too long:
l
Is the line voltage to your home low or
lower than normal? The public utility
in your area may be able to tell you if
the voltage
IS low.
l
Are you allowlng more cooklng time
when you increase the quantity (or
number) of food being cooked in the
microwave oven?
l
Is the Cook Power set at the desired
power?
D. If the display shows a time counting
down but the oven is not cooking..
l
Is the oven door closed completely?
E. If the oven turns off too fast or 100 slow
when using the probe:
9 Is the sensing
end of the
probe
(first 113)
placed in the center of the food or bever-
age?
l
In meats, IS the probe placed
tn the center
of the largest muscle (meat area), not
touching bone or fat and have you allowed
for standing time? (It may be necessary to
relocate the probe and restart the oven.)
l
Is the Cook Power set at the desired
number?
l
Is the probe plugged securely into the side
of the oven?
l
Has the proper Cook Temp been set7
appliance ever needs ser-
0
s
vice anywhere In the
Unlted States, help IS just
TECM-CARE
a phone call away. to
your nearest WhIrlpool
“I,
franchised TECH-CARE”
CQ
selvlce representative.
SYMBOL
OF QUALITY
WhIrlpool maintains a
SERVICE
nationwide network of
franchised TECH-CARE
service companies to ful-
fill your warranty and provide after-warranty
service and maintenance to keep your
WHIRLPOOL appliance in peak condltlon.
You’ll find your nearest TECH-CARE service
company listed In your local telephone book
Yellow Pages under APPLIANCES-
HOUSEHOLD-MAJOR SERVICE & REPAIR
Should you not find a listing, dial free, the
Whirlpool COOL-LINE” service assistance
telephone number.
When calling from:
Michigan _. . . .
(800) 632-2243
Alaska 8 Hawaii . . . .
(800) 253-1121
All other states _.
(800) 253-1301
If you move.. .
To make sure that your
appliance
IS
correctly Installed and to Insure its
continued satisfactory operation, please tele-
phone your nearest TECH-CARE” service com-
pany for Installation or to get the name of a
quaIlfled installer (Installation cost will, of
course, be paid by you.)
Helpful hints..
You can help your TECH-CARE
seriice representative give you faster service if
you Include the model and serial number of your
appliance when requesting service. Also, retain
your sales slip and warranty to verify your
warranty status.
Remember..
Your TECH-CARE service rep-
resentative IS specially trained in the expert
repairing and servlclng of your WHIRLPOOL
appliances. He can help you maintain the quality
orlglnally built Into your WHIRLPOOL appliance.
So why not take the ttme, now, to look up his
telephone number and jot it down in the space
provided on the cover.
3. If you have a problem*:
Call WhIrlpool Corporation In Benton Harbor at
the COOL-LINE service assistance telephone
number (see Step 2) or write:
Mr. Guy Turner, Vice President
Whirlpool Corporation
AdmInIstrative Center
2000 U.S. 33 North
Whirlpool
Benton Harbor, Mlchlgan 49022
FSP IS o regIstered trademark
Home
Ap~hances
of WhIriF corporafion for
quality porls Look for this
Quality. Our way of life.
0
FSP
symbol of quality whenever
a
you need a replacemenl part
Benlon Harbor. hllchlgan Aulomallc Washers Clothes Dryers.
for your WhIrlpool appliance
Freezers. Relrlgerator-Freezers. Ice Makers. Dishwashers.
FSP replacemenl ports
Built-In Ovens and Surlace Umts
Ranges
MIcrowave Ovens
WIII Rt right and wok nghl. because they are
Compaclors. Room Air Condtlloners. Dehumldlllers. Central
mode to the same exacting speciflcolions
Heating and Air Condltlonlng Systems
used to bulld every new Whirlpool appliance
‘If you must call or write,
please provide, your name, address, telephone number. type of appliance.
brand, model, serial number, date of purchase, the dealer’s name, and a complete description of the
problem This information IS needed in order to better respond to your request for assistance
Parr
No. 311489
rrlntea in u.b.A.