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Before You Call For Service
If you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING
PROBLEM
Refrigerator will not run.
CHECK IF
WHAT TO DO
-
. Power cord is plugged into a live
. Firmly plug power cord into electrical
circuit with proper voltage.
outlet. Check circuit voltage at fuse/
circuit breaker box.
. Refrigerator Control is turned on.
. Set Refrigerator Control to a
numbered setting.
. Fuse has blown or circuit breaker
. Replace fuse with a time-delay fuse
has tripped. Also check if a time-
of the correct capacity. Reset circuit
delay fuse has been used.
breaker.
Rattling, jingling noise or
unfamiliar sounds.
. Anything is on top of or behind the
. Remove objects from the top or from
refrigerator when the refrigerator is
behind the refrigerator.
operating.
. These are “normal” operating
sounds: humming from fans,
clicking from thermostat or defrost
cycle, or defrost water draining into
the defrost pan.
n Read the “Normal operating sounds”
on page 6.
Ice maker will not make ice.
(Factory-installed on model
RT14DM - optional accessory for
model RTlIDK)
. Freezer compartment has had
enough time to get cold. With a
new refrigerator, it may require
cooling overnight to reach proper
temperature.
. Signal arm is in the down position
to start ice maker.
. Water valve is turned to open
position and water is reaching the
ice maker.
m Allow freezer to get cold enough.
. Put signal arm in the down position.
. Turn water valve to open position.
Water in the defrost pan.
. Weather is hot and muggy.
. Hot and muggy weather can cause
water to collect in the dram pan.
Since water levels may reach half-full
in the pan, be sure to level the
refrigerator so the pan does not
overflow.
Light does not work.
. Fuse has blown or circuit breaker
has tripped.
. Power cord is plugged into a live
circuit with proper voltage.
. Bulb is burned out.
n Replace fuse with a time-delay fuse
of the correct capacity. Reset circuit
breaker.
. Firmly plug power cord into electrical
outlet. Check circuit voltage at fuse/
circuit breaker box.
. Replace bulb with an appliance bulb.
Follow instructions on Page 5.
Motor runs too long.
. Condenser is free of lint and dust.
. Remove dust and lint from the
condenser coils with a vacuum
cleaner.
l Weather or room is hot or muggy.
m If the temperature outside or inside
your home is warm, motor-nmning
noises are normal.
. Door has been opened frequently or 9 Decide which food items you need
a large amount of food has been
before opening the refrigerator or
added to the refrigerator or freezer
freezer section. Motor noise is also
compartment.
normal when large amounts of food
are added to the refrigerator/freezer
compartments.
Remember - your new refrigerator
may be larger than your old
refrigerator. It may have more space
to cool, which requires a longer-
running motor.
Page 9