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Before You Call For Service
lf you are having an operating problem,
check the chart to see what the cause
might be before you call for assistance.
OPERATING PROBLEM CHECK IF
WHAT TO DO
Refrigerator will not run.
. Power cord is plugged into a live
n
Firmly plug power cord into electrical outlet.
circuit with proper voltage.
Check circuit voltage at fuse/circuit breaker box.
. Refrigerator Control is turned on.
. Set refrigerator Control to an on position.
. A house fuse has blown or circuit
n
Replace fuse with
a time-delay fuse of the
breaker has tripped. Also check if a
correct capacity. Reset circuit breaker.
time-delay fuse has been used.
Rattling, jingling noise or . Anything
is on top of or
behind the
n
Remove objects from the top or from behind the
unfamiliar sounds.
refrigerator when the refrigerator
refrigerator.
is operating.
n
These are “normal” operating
n
Read the “Normal operating sounds” section
sounds: humming from fans,
below.
clicking from thermostat or defrost
cycle, or defrost water draining
into the defrost pan.
Ice maker will not make ice.
. Freezer compartment has had
. Allow freezer to get cold enough.
(RT14DM and RT18DM- enough time to get cold. With a
optional for other models) new refrigerator, it may require
cooling overnight to reach proper
temperature.
. Signal arm is in the down position
n
Put signal arm in the down position.
to start ice maker.
. Water valve is turned to open
n
Turn water valve to open position.
position and water is reaching the
ice maker.
Water in the defrost pan.
Light does not work.
9 Weather is hot and muggy.
n
A house fuse has blown or circuit
breaker has tripped.
n
Power cord is plugged into a live
circuit with proper voltage.
n
Bulb is burned out.
n
Hot and muggy weather can cause water to
collect in the drain
pan.
Since water levels may
reach half-full in the pan, be sure to level the
refrigerator so the pan does not overflow.
. Replace fuse with a time-delay fuse of the
correct capacity. Reset circuit breaker.
. Firmly plug power cord into electrical outlet.
Check circuit voltage at fuse/circuit breaker box.
. Replace bulb with an appliance bulb. Follow
instructions on page 8.
Motor runs too long.
. Condenser is free of lint and dust.
. Remove dust and lint from the condenser coils
with a vacuum cleaner.
. Weather or room is hot or muggy.
. If the temperature outside or inside is warm,
motor-running noises are normal.
n
Door has been opened frequently
. Decide which food items you need before
or a large amount of food has been
opening the refrigerator or freezer section. Motor
added to the refrigerator or freezer
noise is also normal when large amounts of food
compartment.
are added to the refrigerator-freezer
compartments.
Remember-your new refrigerator may be larger
than your old refrigerator. It may have more
space to cool, which requires a longer-running
motor.
Normal operating sounds
You can expect to hear the following
sounds when your refrigerator-freezer is
operating:
1 Slight hum or soft hiss as the
refrigerator’s fan motor
moves air.
. Clicking
or snapping
sounds occur
when the refrigerator starts and
stops running. The defrost timer
also clicks when the defrost cycle
starts and stops.
. Water sounds
occur as water
gurgles through tubing for a few
minutes after refrigerator stops
running. You may also hear defrost
water running into the defrost-
water pan.
. Buzzing sounds (from the ice maker
water valve), trickling water
and
clatter (or thud) of ice may be heard
if you have an ice maker.
n Operating sounds
from the high-
efficiency compressor and motor. It
will run longer than your older
refrigerator.
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