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If you need service or assistance,
we suggest you follow these four steps:
L Before calling for
assistance...
Performance problems often result
from little things you can find and fix
without tools of any kind.
if nothing operates:
l Is the range properly connected to
gas and electrical supplies? [See
“Installation Instructions:‘)
l Have you checked your home’s
main fuses or circuit breaker box?
l Is the flow of combustion and/or
ventilation air to the range
blocked? Do not block the air flow
to and around the range.
l Is the Oven Temp Control turned to
a temperature setting or BROIL?
if burner fails to light:
l Is the range connected to electrical
power7
l Have you checked your home’s
main fuses or circuit breaker box?
l Are burner ports clogged? (See
page 18.)
if burner flames are uneven:
l Are burner ports clogged? (See
page 18.1
it burner tiames iitt otf ports, are
yellow, or are noisy when turned off:
l The air/gas mixture may be incor-
rect. [Call for service.)
if burner flames lift off ports, are
yellow, or are noisy when turned off:
l The air/gas mixture may be incor-
rect. (See the “Installation In-
structions!‘)
if burner makes a popping noise
when ON:
l Is the burner wet from washing? Let
dry.
If control knob(s) will not turn:
l Did you push in before trying to turn?
if soil is visible on Continuous-
Cleaning oven finish:
l The special finish is designed
to
gradually reduce oven soil during
normal baking or roasting. It is not
designed to keep your oven
spot-
less, only presentably clean.
l The door is cooler than the oven
walls. Soil will be more visible on the
door than other areas in the oven.
See page 17 for how to clean.
l Sugar and starchy spills may
leave
stains. See page 17 for hand
clean-
ing tips. Use foil on lower rack to
catch these spills.
it cooking results aren’t what you
expected:
l Is the range level?
l Are you using pans recommended
in the “Cooking Guide”?
l If baking, have you allowed IM to 2
inches (4-5 cm) on all sides of the
pans for air circulation?
l Have you preheated the oven as the
recipe calls for?
l Are the pans the size called for in the
recipe?
l Are you following a tested recipe
from a reliable source?
l Do the cooking utensils
have
smooth, flat bottoms and fit the sur-
face burners?
See the Cooking Guide for more infor-
mation on cooking problems and
how to solve them.