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If You Need Service
We suggest you follow these
steps:
1. Before calling for assistance . . .
Performance problems often result from little things
you can find and fix yourself without tools of any
kind.
If your compactor won’t operate:
Is the power cord plugged into a live circuit with
the proper voltage?
Have you checked your home’s main fuses or
circuit breaker box?
Is the drawer completely closed?
Is the Key-Knob turned all the way to START
before it is released (TC4700rTU4700
model series)?
Is the Key-Switch turned to ON (TC8700/
TC8750 model series)?
Did you press the ON button before pressing
the START button (TC8700rTC8750 model
series)?
Drawer won’t open:
Drawer will open only when ram is all the way
up.
To raise the ram, turn the Key-Knob to START
and release (TC4700rTU4700 model series).
To raise the ram, press the OFF button, then
press the ON button (TC8700rTC8750 model
series).
If trash is not compacting:
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Is the drawer loaded properly? If anything gets
between the ram and the drawer, the ram will
return to the “up” position, without compacting.
l
Drawer must be at least l/3 full before compactor
will compact.
Not enough compaction or force:
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Compacting works best when only a few items
are loaded. Use the compacting cycle frequently.
Bottles don’t break:
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Not all bottles will break every time, depending on
the bottle and the trash load below it.
Or Assistance
2. If you need assistance* . . .
Call Whirlpool Consumer Assistance Center
telephone number. Dial free from anywhere in
the U.S.:
1-800-253-l 301
and talk with one of our trained consultants. The
consultants can instruct you in how to obtain
satisfactory operation from your appliance or, if
service is necessary, recommend a qualified
service company in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include a daytime phone number in your
correspondence.
3. If you need service*
. . .
Whirlpool has a nation-
wide network of author-
ized WhirlpoolSM service
companies. Whirlpool
service technicians are
trained to fulfill the
product warranty and provide after-warranty
service, anywhere in the United States. To locate
the authorized Whirlpool service company in your
area, call our Consumer Assistance Center
telephone number (see Step 2) or look in your
telephone directory Yellow Pages under:
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