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If You Need Assistance
Or Service
This section is designed to help you save the cost of a service call. First we outline possible problems,
their causes and their solutions. However, you may still need assistance or service. When calling our
Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip-
tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See
page 2.) This information is needed to respond to your request properly.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothlng will
The power cord is not plugged into
Plug the power cord into a live circuit with
operate
a live circuit with proper voltage.
proper voltage. (See Installation Instructions.)
A household fuse has blown or a Replace household fuse or reset circuit
circuit breaker has tripped. breaker.
The oven will
The Oven Selector is not turned to Turn the Oven Selector to the desired
not operate
BAKE or BROIL. setting.
A delayed start time has been set. Wait for the start time to be reached.
The Oven Temperature Control is Turn the Oven Temperature Control to a
not turned to a temperature temperature setting.
setting.
The automatic MEALTIMER”clock
is not set correctly.
Set the MEALTIMER clockcorrectly. (See
“Using the automatic MEALTIMER” clock”
on page 16.)
The Stop or Start Time Knobs for
If a delay start or stop is not desired, the Stop
the automatic MEALTIMERTM
and Start Time Knobs must be turned to the
clock are not set at the correct time
of day.
correct time of day. Turn knobs till they
pop out.
The surface
A household fuse has blown or a
unlts will not
Replace household fuse or reset circuit
circuit breaker has tripped.
breaker.
operate
Surface units are not plugged in
all the way.
Plug surface units in all the way.
(See “Replacing” on page 23.)
Control
knob(s) will
not turn
The control knobs are not being Push control knobs in before turning to a
set correctly.
setting.
You are not pushing in before
turning.
Push control knob(s) in before turning to a
setting.
continued on next page
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