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Assistance or Service
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Before calling for assistance or service, please check Troubleshooting” on page 21. It may save you the cost of a
service call. If you still need help, follow the instructions below.
1. If you need assistance* . . .
Call Whirlpool Consumer Assistance
Center telephone number. Dial toll-free
from anywhere In the U.S.A.:
El
w
1400-2~1301
and talk with one of our trained wnsuft-
ants. The consultant can instruct you in how to obtain
satisfactory operation from your appliance or, if service
is necessary, recommend a qualified service company
in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000
North M-63
Benton Harbor, Ml 49022-2692
Please include a daytime phone number in your
correspondence.
2. If you need service* . . .
Whirlpool has a nationwide network
of authorized Whirlpool service com-
panies. Whirlpool service technicians are
H
%Rw
trained to fuffill the product warranty and
provide after-warranty service, anywhere
in the United States. To locate the authorized Whirlpool
service wmpany in your area, call our Consumer
Assistance Center telephone number (see Step 1) or
look in your telephone directory Yellow Pages under:
‘APPLlANcE-HousEnoLp
YUOR, SERVICE L REPAIR
-S~WtdllpdApplurrOr
Aulhwlzd Whkpool Smvla
(EmqkxYzsm&co.)
*wAsHIm YACliwa L
DRYERS, SERVICE L REPNR
-SHWlddpCdAppluPaOf
Au!brlzad Whk@d SatvIm
(EMp*: x-c! smvko CO.)
3. If you need FSP
replacement parts . . .
FSP is a registered trademark of Whirlpool Corpora-
tion for quality parts. Look for this symbol of quality
whenever you need a replacement part for your
Whirlpoorappliince. FSP replacement parts will fit
right and work right, because they are made to the
same exacting specifications used to build every new
Whirlpool appliance.
To locate FSP replacement parts in your area, refer
to Step 2 or call the Whirlpool Consumer Assistance
Center number in Step 1.
4. If you are not satisfied
with how the problem
was solved . . .
l
Contact the Major Appliance Consumer Action Panel
(MACAP). MACAP is a group of independent
wnsumer experts that voices wnsumer views at the
highest levels of the major appliance industry.
l
Contact MACAP only when the dealer, authorized
servicer, and Whirlpool have failed to resolve your
problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
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MACAP will in turn inform us of your action.
*When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers,
and the purchase date. (See page 2.) This information will help us respond properly to your request.
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