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Ice and Water
The ice maker is not producing ice or not enough ice
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
■ New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
■ Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ Questions remain regarding water pressure? Call a
licensed, qualified plumber.
Off-taste, odor or gray color in the ice
■ New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice.
■ Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
■ Odor transfer from food? Use airtight, moisture proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
ACCESSORIES
The following accessories are available for your refrigerator. To
order, contact us and ask for the part numbers.
In the U.S.A., visit our webpage www.whirlpool.com/accessories
or call 1-800-901-2042.
In Canada, visit our webpage www.whirlpoolparts.ca
or call 1-800-807-6777.
Stainless Steel Cleaner and Polish:
Order Part #4396095
Water Filter:
Order Part #W10295370 or FILTER1
Air Filter:
Order Part #W10311524 or AIR1
Ethylene Filter:
Order Part # W10346771A or FRESH1
Water Filter and Air Filter Bundle Pack:
Order Part # W10355212BL
Water Filter, Air Filter and Ethylene Filter Bundle Pack:
Order Part # W10365758BL
Reversibility Kit:
Order Part # W10395148
WATER FILTER CERTIFICATIONS