14
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only FSP
®
replacement parts. FSP
®
replacement parts will fit
right and work right because they are made with the same
precision used to build every new WHIRLPOOL
®
appliance.
To locate FSP
®
replacement parts in your area, call us or your
nearest Whirlpool designated service center.
In Canada
For product related questions, please call the Whirlpool
Canada LP Customer Interaction Centre toll free:
1-800-461-5681
Monday to Friday 8:00 a.m. - 6:00 p.m. (EST).
Saturday 8:30 a.m. - 4:30 p.m. (EST).
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
For parts, accessories and service in Canada
Call 1-800-807-6777. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and provide
after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
Replacement Parts
Built-in Kits
This countertop microwave oven can be built in by using one of
the following trim kits*. These kits are available from the dealer or
can be ordered by kit model number. See “Assistance or Service”
section for the toll-free number.
*Approved, electric single microwave ovens only
Turntable
Part No. 8205147
Turntable Support/Roller
Assembly
Part No. 8205148
Turntable Rollers
Part No. 8205149
Stainless Steel Cleaner &
Polish
Part No. 8171420
KIT
SIZE
KIT MODEL NUMBERS/
COLORS
FOR INSTALLATION
OVER OVEN MODELS
24"
(61 cm)
MK1154XPQ / White
MK1154XPB / Black
MK1154XPS / Stainless
RBS240PD
RBS245PD
27"
(69 cm)
MK1157XPQ / White
MK1157XPB / Black
MK1157XPS / Stainless
RBS275PD
GBS277PD
30"
(76 cm)
MK1150XPQ / White
MK1150XPB / Black
MK1150XPS / Stainless
RBS305PD
GBS307PD