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Dirt from the condenser should be cleaned by a qualified technician
when necessary.
Problem
Cause
Solution
The compressor runs for
1 to 5 minutes and
stops.
The voltage is not in the
correct range.
Switch off the power
and restart when the
power is normal.
The compressor runs
but the inner liner does
not get cold.
The refrigerant has
leaked.
Contact service
department via email at
service@whynter.com
The system is blocked.
The inner liner is very
cold and the
compressor runs
continuously.
The ice layer on the
evaporator is too thick.
Defrost the freezer
The door is being opened
and closed too
frequently.
The door should be
opened as little as
possible.
The freezer is
overloaded.
Remove some products
from the freezer.
The condenser is not
well-ventilated.
Place the freezer in a
well-ventilated place.
The temperature sensor-
tube is out of the
evaporator or the
controller is faulty.
Contact service
department via email at
service@whynter.com
The compressor does
not run.
The controller is faulty
(the power indicator is
not on).
Contact service
department via email at
service@whynter.com
The thermostat is set too
high and the ambient
temperature is too low.
Set the freezer to a
lower temperature.
The freezer is noisy.
The freezer is not level.
Place the freezer on a
flat and hard surface.
The voltage is not in the
correct range..
Switch off the power
and restart when the
power is normal.
TROUBLESHOOTING