Filter
Top Products
4. Troubleshooting
Symptoms
Possible causes
Solutions
The wine
cooler does
not turn on.
There is a power failure.
The cooler is not plugged in.
A house fuse has blown or the
circuit breaker is tripped.
Ensure the cooler is plugged in and the
power outlet has power.
Replace the broken fuse or reset the
breaker.
The wine
cooler is not
reaching the
desired
temperature.
The cooler is placed too close to
a heat source.
The cooler does not have
sufficient ventilation.
The door is opened too frequently
or for a long period of time.
Keep the cooler away from sunshine or
other heat sources.
Make sure the wine cooler has several
inches of ventilation on the sides and back.
Close the door tightly and do not open the
door too frequently or for a long period of
time.
Frost forming
in the wine
cooler.
The environment is too humid.
The ambient temperature is too
low.
The door is opened too frequently
or for a long period of time.
Although this unit uses an auto-defrost
system, under certain conditions, manual
defrosting may required. If frost builds up,
try running the cooler on a warmer
temperature setting.
Close the door tightly and do not open the
door too frequently or for a long period of
time.
Unplug the unit to allow the frost to melt.
The wine
cooler turns
on and off
frequently.
The room temperature is higher
than the recommended ambient
temperture (77 F).
The door is being opened often.
The door is not completely
closed.
The door gasket is not sealing
properly.
The cooler does not have the
suggested ventilation.
Run the wine cooler in the appropriate
ambient temperature.
Minimize the number of times the door is
opened.
Make sure the door is completely closed.
Make sure the door gasket is properly
sealed.
Make sure the cooler has at least 2” on the
sides and 4” in the back for clearance.
The wine
cooler makes
too much
noise.
If the noise is from the fan, it may
be normal operating noise.
The unit is not level.
Popping or cracking noises are
coming from the unit.
The fan makes normal fan noises.
Make sure the cooler is on a level surface.
Some popping or cracking noises are
normal. They are caused by expansion and
contraction of the inside walls due to
temperature changes.
The door will
not shut
properly.
The unit is not level.
The door gasket is dirty.
The door gasket is malformed.
The shelves are incorrectly
installed.
Make sure the cooler is on a level surface.
Clean the door gasket.
Make sure the door gasket is properly
sealing.
Correctly install the shelves.