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8
TOO WARM
CCOO2
ZANUSSI
Cool Check Guide
The guide consists of a temperature sensitive strip
sealed in a shelf trim.
When the fridge is operating at the safe temperature
to store food the guide will appear black. If the
temperature rises above this level the guide will
show the words TOO WARM.
Positioning of the Cool Check
The shelf with the cool check temperature guide
must be placed in the fridge according to the
instructions located on the fridge wall and always
ensure the guide is at the front.
If the Cool Check shows TOO WARM
In certain conditions the temperature guide may
show TOO WARM if:
• The fridge is switched off
• The door has been recently opened
• A quantity of warmer food has been introduced to
the fridge
• The fridge temperature is above the
recommended maximum for the safe storage of
food.
The cool check will change to show “TOO WARM“
very quickly after the door has been opened. It will
however take a number of hours to return to black,
indicating that the temperature is correct.
The appliance should be left overnight and the cool
check examined in the morning. If the cool check
shows TOO WARM, turn the thermostat to a colder
setting leave overnight and examine again the
following morning.
Hints and Tips
• The guide is only suitable for use in the model
supplied.
• The guide will not operate in the freezer
compartment.
• When cleaning the shelf take care not to immerse
in water, and wipe away any spills.
13
SERVICE AND SPARE PARTS
CUSTOMER CARE DEPARTMENT
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your
local Zanussi Service Force Centre by telephoning:-
0870 5 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the
website at www.serviceforce.co.uk
For service in the Republic of Ireland contact
Zanussi
Long Mile Road
Dublin 12
Telephone : 01 4090751
Before calling out an engineer, please ensure you have read the details under the heading ‘Something Not
Working?
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate)
5. The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee
service calls.
For general enquiries concerning your Zanussi appliance or for further information on Zanussi products,
please contact our Customer Care Department by letter or telephone at the address below or visit our website
at www.zanussi.co.uk
Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 727 727 (*)
* calls to this number may be recorded for training purposes.
During a normal night time period of approximately 8 hours a traditional fridge freezer can normally maintain the
frozen food temperature but if the appliance is left for longer period in a low ambient temperature the freezer will
defrost .
If, after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a
charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service call