Filter
Top Products
7. The statutory warranty does not apply
when defects are caused by:
– a chemical or electrochemical reaction
caused by water,
– abnormal environmental conditions in
general,
– unsuitable operating conditions,
– contact with harsh substances.
8. The guarantee does not apply to defects
due to transport which have occurred out-
side of our responsibility. Nor will the guar-
antee cover those caused by inadequate
installation or assembly, lack of mainte-
nance or failure to respect the assembly
instructions or directions for use.
9. Defects that result from repairs or meas-
ures carried out by people who are not
qualified or expert or defects that result
from the addition of non-original accesso-
ries or spare parts are not covered by the
guarantee.
10. Appliances that are easy to transport may
be delivered or sent to the consumer serv-
ices department. Home repairs are only
anticipated for bulky appliances or built-in
appliances.
11. If the appliances are built-in, built-under,
fixed or suspended in such a way that re-
moving and replacing them in the place
where they are fitted takes more than half
an hour, the costs that result there from
will be charged for. Connected damage
caused by these removal and replace-
ment operations will be the responsibility
of the user.
12. If, during the guarantee period, repairing
the same defect repeatedly is not conclu-
sive, or if the repair costs are considered
disproportionate, in agreement with the
consumer, the defective appliance may be
replaced with another appliance of the
same value. In this event, we reserve the
right to ask for a financial contribution cal-
culated according to the length of time it
has been used.
13. A repair under guarantee does not mean
that the normal guarantee period will be
extended nor that a new guarantee period
begins.
14. We give a twelve month guarantee for re-
pairs, limited to the same defect.
15. Except in the event where liability is legally
imposed, this declaration of guarantee
terms excludes any compensation for
damage outside the appliance for which
the consumer wishes to assert his rights.
In the event of legally admitted liability,
compensation will not exceed the pur-
chase price paid for the appliance.
These guarantee terms are only valid for appli-
ances purchased and used in Belgium. For
exported appliances, the user must first make
sure that they satisfy the technical conditions
(e.g.: voltage, frequency, installation instruc-
tions, type of gas, etc.) for the country con-
cerned and that they can withstand the local
climatic and environmental conditions. For ap-
pliances purchased abroad, the user must first
ensure that they meet the qualifications re-
quired in Belgium. Non-essential or requested
adjustments are not covered by the guarantee
and are not possible in all cases.
Our consumer services department is always
at your disposal, even after the guarantee
period has expired.
Address for our consumer services depart-
ment:
25