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Zanussi 818 15 02--03/3
The compressor operates continuously. Set a warmer temperature.
Make sure that the door is completely closed and that the
rubber door seal is complete and clean.
The temperature where the cabinet is placed is above normal
room temperature.
The cabinet does not operate at all.
Cooling or interior light does not
operate. No indicator lamps light.
The power plug is not properly connected.
The fuse has blown.
The cabinet is not switched on.
Power does not reach the cabinet. (Try connecting another
electrical device to the power outlet.)
Power failure Do not unnecessarily open the cabinet, except when the power
cut seems to be long, in which case the food products should be
moved to another cabinet that works. See the chapter "Hints
and Tips".
Noise See "Normal operating Sounds" in chapter
Hints and Tips.
The freezer door will not open Has door just been opened? If so leave for few minutes to allow
the air pressure to equalise.
If after above checks there is still a fault call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge
if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for in-guarantee service calls.
Service and Spare Parts
GB
In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your
local Zanussi Service Force Centre by telephoning:
0870 5 929929
Your tephone call be automatically routed the Service Force Centre covering your post code area. The address
are listed on the following pages.
Before calling out an engineer, please ensure you have read the details under the heading "Something Not
Working".
When you contact the Service Forse Centre you will need to give the following details:
1. Your name, address and post code
2. Your telephone number
3. Clear and concise details of the fault
4. The model and serial number of the appliance (found on the rating plate)
5. The purchase date.......................................................
Customer Care Department
GB
Fore general enquiries concerning your Zanussi appliance or futher information on Zanussi products, please
contact our Customer Care Department by letter or phone at the address below or visit our website at
www.zanussi.co.uk
Customer Care Department
Zanussi
55-77 High Street
Slough
Berkshire
SLI IDZ
08705 727727(*)
* calls to this number may be recorded for training purposes.