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Something not working
Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an
engineer.
The dishwasher is fitted with a number of alarm systems which can help you to quickly determine the cause of any
problems.
In the case of alarm intervention the dishwasher will not start or stops during operation, all push buttons are inoperative
except for the ON/OFF push button. All indicator lights are off except for the ON/OFF indicator light.
One of the programme indicator lights starts flashing to indicate which kind of fault has occurred.
Press the ON/OFF push button to switch the dishwasher off and open the door, carry out the following suggested corrective
actions listed below.
Once the checks have been carried out switch on the dishwasher and start a washing programme, if the fault code
reappears, contact your local Service Force Centre.
Important: If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or installation a
charge will be made even if the appliance is in guarantee.
Symptom Fault code Solution
The machine will not start ●The door has not been properly closed.
●The plug is not properly inserted in the power socket.
●There is a power failure.
The machine does not fill number 1 programme push
●Ensure the water tap is open.
with water button indicator light
●Ensure the mains water supply has not been cut off.
flashing
●The inlet hose may be squashed or bent.
Reposition the hose.
●The inlet hose may be blocked. Switch off the water supply
and clean the filter.
●Protection against flooding is active.
Close the water tap and contact the Service Force Centre.
The filters are blocked number 2 programme push
●Clean the filters (refer to "Maintenance and cleaning").
button indicator light
flashing
The dishwasher will not drain number 5 programme push
●The drain hose may be squashed or bent.
button indicator light Reposition the hose.
flashing ●The sink may be blocked. Clear any blockages.
●The drain hose extension is not correct. Follow the
instructions for connecting to the waste.
●There is no vent in the end of the drain hose.
General number 3 or 4 programme
●Switch off the dishwasher, switch it back on and start the
push button indicator programme. if the alarm reappears, call the local Service
light flashing Force Centre.
The machine is noisy
●Dishes are rattling against each other, refer to “Loading
your machine” (Instruction book - part 2).
●The spray arms are knocking against the dishes. Refer to
"Loading your machine" (Instruction book - part 2).
The door is difficult to close
●The dishwasher is not level, or not properly built-in.
Visible lime deposits or white film
●Check that there is salt and that the salt cap is tight.
on the dishes
●Check that the right level of the water softener is set.
The dishes are not quite dry
●The rinse aid has run out or too little is being used.
The dishes are not clean
●The baskets are too full.
(poor wash)
●The dishes have not been arranged properly.
●The spray arms do not rotate
●The spray arms are clogged.
●The filters are clogged.
●The filters are not in the correct position.
●Not enough detergent has been used or it is unsuitable.
●The detergent is old or has gone hard.
●The salt container cap is not properly closed.
●The washing programme selected is too gentle.