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What to do if …
If you are unable to remedy the problem by following the above sug-
gestions, please contact your dealer or the Customer Care Depart-
ment.
1 Warning! Repairs to the appliance are only to be carried out by qualified
service engineers. Considerable danger to the user may result from improp-
er repairs.
3 If the appliance has been wrongly operated, the visit from the customer
service technician or dealer may not take place free of charge, even during
the warranty period.
Problem Possible cause Remedy
The cooking zones are not
functioning.
The desired heat setting is
not set.
Set the heat setting.
The fuse in the house’s elec-
trical wiring (fuse box) has
been tripped.
Check the fuse.
If the fuses trip a number of
times, please call an author-
ised electrician.
The residual heat indicator is
not displaying anything
The cooking zone was only
on for a short time and is
therefore not hot
If the cooking zone is sup-
posed to be hot, call the Cus-
tomer Service Department.