![](https://pdfstore-manualsonline.prod.a.ki/pdfasset/7/30/7309669d-d8dc-405e-8e1e-604918696a35/7309669d-d8dc-405e-8e1e-604918696a35-bg17.png)
DISPLAYED MESSAGE POSSIBLE CAUSE REMEDY
Press CLEAN button
• Milk has been delivered recently and the
tubes inside the milk container must be
cleaned.
• PresstheCLEANbuttonandkeepit
pressed until the progress bar which
appears on the display together with the
message “Cleaning...” is complete.
INSERT WATER SPOUT
• Thehotwaterspoutisnotinsertedoris
inserted incorrectly.
• Insertwaterspoutasfarasitwillgo.
INSERT MILK
CONTAINER!
• Themilkcontainerisnotinserted
correctly.
• Insertthemilkcontainerasfarasitwill
go.
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE REMEDY
The coffee is not hot
• Thecupswerenotpreheated. • Warmthecupsbyrinsingthemwithhot
water (Note: you can use the hot water
function).
• Theinfuserhascooleddownbecause
2/3 minutes have elapsed since the last
coffee was made.
• Beforemakingthecoffee,warmthe
infuser by pressing the button .
• Lowcoffeetemperatureisset. • Inthemenu,setahighcoffee
temperature.
The coffee is thin or
not creamy enough.
• Thecoffeeisgroundtoocoarsely. • Turnthegrindingadjustmentknobone
click anticlockwise towards “1” while
the coffee mill is in operation (fig. 9).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering 2 coffees (see the
section: “Adjusting the coffee mill” on
page 13).
• Thecoffeeisunsuitable. • Usepre-groundcoffeeforespresso
coffee makers
The coffee is delivered
too slowly or a drop at
a time.
• Thecoffeeisgroundtoonely. • Turnthegrindingadjustmentknob
one click clockwise towards “7” while
the coffee mill is in operation (fig. 9).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering two coffees. (see
the section “Adjusting the coffee mill” on
page 13).
Coffee does not come
out of one of the
spouts.
• Thespoutsareblocked. • Cleanthespoutswithatoothpick(g.
25B).
The milk does not
come out of the milk
spout.
• Themilkcontainerlidisdirty. • Cleanthemilkcontainerlidasdescribed
in the section “Cleaning the milk
container” .