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Guarantee/Customer Service
Standard guarantee conditions
We, AEG-Electrolux, undertake that if within 12 months of the date of
the purchase this AEG-Electrolux appliance or any part thereof is
proved to be defective by reason only of faulty workmanship or materi-
als, we will, at our option repair or replace the same FREE OF CHARGE
for labour, materials or carriage on condition that:
• The appliance has been correctly installed and used only on the elec-
tricity supply stated on the rating plate.
• The appliance has been used for normal domestic purposes only, and
in accordance with the manufacturer’s instructions.
• The appliance has not been serviced, maintained, repaired, taken
apart or tampered with by any person not authorised by us.
• Electrolux Service Force Centre must undertake all service work under
this guarantee
• Any appliance or defective part replaced shall become the Company’s
property.
• This guarantee is in addition to your statutory and other legal rights.
Exclusions
• Damage or calls resulting from transportation, improper use or ne-
glect, the replacement of any light bulbs or removable parts of glass
or plastic.
• Costs incurred for calls to put right an appliance which is improperly
installed or calls to appliances outside the United Kingdom.
• Appliances found to be in use within a commercial environment, plus
those which are subject to rental agreements.
• Products of Electrolux manufacturer that are not marketed by Elec-
trolux
