2
Thank you for installing a new Glow-worm solar system.
Glow-worm products are manufactured to the very highest standard so we are pleased to offer our
customers a Comprehensive Guarantee.
This product is guaranteed for 24 months from the date of installation or 30 months from the date
of manufacture, whichever is the shorter, for parts and labour.
The second year of the guarantee, from the beginning of the 13th month onwards after installation
or manufacture, is conditional upon the product having been serviced by a competent person (i.e.
clear skies registered engineer),
in accordance with the manufacturer’s recommendations. We strongly recommend regular
servicing of your product, but where the condition is not met, any chargeable spare parts or
components issued within the applicable guarantee period still benet from a 12 month warranty
from the date of issue by the manufacturer.
The “Benchmark” Installation, Commissioning and Service Record must be completed on
installation and kept up to date.
We recommend you complete and return as soon as possible your guarantee registration card.
If your guarantee registration card is missing you can obtain a copy or record your registration by
telephoning the Glow-worm Customer Service number 01773 596510.
Guarantee Registration
Customer Service:
01773 596510
Technical Helpline:
01773 828300
General and Sales enquiries:
Tel. 01773 824639
Fax: 01773 820569
To register your Glow-worm product call:
0800 0732142
