
Page viii Visor Handheld User Guide
Creating a login script .................................................................. 217
Deleting a service template .........................................................219
Network preferences menu commands ....................................220
TCP/IP troubleshooting .............................................................. 220
Owner preferences............................................................................ 221
ShortCuts preferences ......................................................................222
Creating a ShortCut ......................................................................222
Editing a ShortCut ........................................................................223
Deleting a ShortCut ......................................................................223
Appendix A: Maintaining Your Handheld .........................................225
Caring for your handheld................................................................225
Battery considerations......................................................................226
Resetting your handheld .................................................................227
Performing a soft reset .................................................................227
Performing a warm reset .............................................................228
Performing a hard reset ...............................................................228
Appendix B: Troubleshooting Tips.....................................................231
Software installation problems....................................................... 231
Operating problems.......................................................................... 232
Tapping and writing problems....................................................... 233
Application problems.......................................................................234
HotSync problems ............................................................................235
Beaming problems ............................................................................239
Password problems ..........................................................................240
Technical support .............................................................................241
Appendix C: Creating a Custom Expense Report.............................243
About mapping tables......................................................................243
Customizing existing sample templates........................................244
Determining the layout of the Expense Report ............................245
Labels ..............................................................................................245
Sections ...........................................................................................246
Analyzing your custom Expense Report....................................... 247
Programming the mapping table ................................................... 248
Using applications other than Microsoft Excel.............................252
Expense file details ...........................................................................253
Appendix D: Non-ASCII Characters for Login Scripts ......................255
Use of ^char.......................................................................................255
Carriage return and line feed..........................................................255
Literal characters...............................................................................256